Responsive

Responsive (formerly RFPIO)

8.2 /10

18 Reviews Write a Review

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What is Responsive (formerly RFPIO)?

Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.

Company Details

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Awards & Recognition

Responsive (formerly RFPIO) won the following awards in the Proposal Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Responsive (formerly RFPIO) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Responsive (formerly RFPIO).

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Responsive (formerly RFPIO)?

0% Negative

6% Neutral

94% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Project Management Workflow

Templates

Share & Track

Integrations

Content Residency

Notifications

Tasks and Workflow Management

Proposals and SOWs

Dashboard and Analytics

E-Signature

Document Management

Vendor Capability Ratings

Average 86

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization

Responsive (formerly RFPIO) Reviews

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Massive time savings once populated.

Likeliness to Recommend

9 /10

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Enables Productivity

Régis S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy fast and accurate, but a but pricey.

Likeliness to Recommend

8 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

the ability of the program to match the most popular solutions in its library with the queries we are attempting to solve. This makes things easy for us.

What is your favorite aspect of this product?

It makes a difference in our day to be able to have all the answers and the peers in the same location, as well as to be able to work together more easily to complete a paper. As a result, we are working more quickly and our lives are becoming simpler.

What do you dislike most about this product?

The cost of adding new projects is excessive, and the keyword matching may also be somewhat better. Sometimes, even if we already have the solutions in the library, it does not provide the desired results. Another issue is that occasionally when we react to anything, our responses do not save. We must go back and check to see whether our responses are still there. whether not, we must repeat the procedure.

What recommendations would you give to someone considering this product?

For anybody who need greater structure in the bid management process, works with a lot of paperwork, and has comparable problems that need to be addressed with numerous projects at once. Time and labor are saved by producing more precise and timely bid answers.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Saves Time

Yoel B.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Great Service, but a bit pricey for the value.

Likeliness to Recommend

8 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

The answer library, the office addons for Powerpoint, Outlook, Excel, Word and Chrome are very useful. Also, the automated OCR and identifying of questions from PDFs and Word docs, and converting it back is very powerful.

What is your favorite aspect of this product?

The addons, Similar search, templates and answer recognization.

What do you dislike most about this product?

The auto-reply did never really work, which is the top 1 feature.

What recommendations would you give to someone considering this product?

Build a database of questions you can import and try to have chapters/domains and ownerships distributed.

Pros

Trustworthy
Caring
Respectful
Client Friendly Policies

Responsive (formerly RFPIO)

What is Responsive (formerly RFPIO)?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Responsive (formerly RFPIO) Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Responsive (formerly RFPIO)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Management Workflow Enabling tracking of end-end processes to complete an RFx response achieving import/export functionalities and automating project intake/delivery.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Share & Track Share proposals with prospects, tracking the engagement and activity, also offering audit trails.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Content Residency Vendor ability to store content via library to centralize, deduplicate, link, and manage answers to "common" RFx questions.

Notifications Tool alerts business of an application generated event.

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

Proposals and SOWs Management of monetary RFP proposals and statements of work that track and outline project deliverables between buyers and sellers.

Dashboard and Analytics Configurable, click though, real-time dashboards for in-progress and executed contracts.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Responsive (formerly RFPIO) Reviews

Massive time savings once populated.

Likeliness to Recommend

Pros

Régis S.

Easy fast and accurate, but a but pricey.

Likeliness to Recommend

Pros

Yoel B.

Great Service, but a bit pricey for the value.

Likeliness to Recommend

Pros

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Feature Ratings

Project Management Workflow

Templates

Share & Track

Integrations

Content Residency

Notifications

Tasks and Workflow Management

Proposals and SOWs

Dashboard and Analytics

E-Signature

Document Management

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization