ReliaQuest GreyMatter

Vulnerability Management

Discover and fix vulnerabilities in the system.

Use of the MITRE ATT&CK Framework

Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Technology Management

Continuously manages and monitors systems and technology. Integrates with existing technology.

Incident Management

Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Real-Time Threat and Anomaly Detection

Real-time or near real time threat detection of attacks and anomalous behavior.

Prevention

Offers capable next-gen AV (NGAV) and host protection.

Threat Intelligence

Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Compliance Reporting and Archival Mechanisms

System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.