What is ReliaQuest GreyMatter?
ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ReliaQuest GreyMatter?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Vulnerability Management
Use of the MITRE ATT&CK Framework
Technology Management
Incident Management
Real-Time Threat and Anomaly Detection
Prevention
Threat Intelligence
Compliance Reporting and Archival Mechanisms
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
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ReliaQuest GreyMatter Reviews
Vitalis I.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Authentic Threat Management Solution.
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
ReliaQuest has professional responses for the detected threats or problems in the company.
What is your favorite aspect of this product?
ReliaQuest has articulate business formation in matters detecting threats and instant responses are shared..
What do you dislike most about this product?
ReliaQuest has affordable Communications for threats and the possible harm they can cause.
What recommendations would you give to someone considering this product?
The most significant Solution in managing threats is ReliaQuest.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Kyle M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Integrations are a Great Feature!
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
This product is constantly being developed and adding features. The Staff is very knowledgeable and RealiQuest offers many training opportunities. The product integrations have allowed our team to do things they could not before, as well as have ReliaQuest themselves be more effective with incident response.
What is your favorite aspect of this product?
My favorite part of this product is the Integrations and automation that come along with those integrations.
What do you dislike most about this product?
I am confused at how Reliaquest classifies tickets as "GreyMatter" tickets but they still reside in the RQ Ticket Portal which is service now. I am not sure of the relevance of having GreyMatter Tickets and normal RQ Tickets.
What recommendations would you give to someone considering this product?
Spend time looking at the available Integrations and how your organizations can utilize them.
Pros
- Reliable
- Trustworthy
- Effective Service
- Respectful
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Sep 2022
Next Generation of Cybersecurity Event Management
Likeliness to Recommend
Pros
- Continually Improving Product
- Respectful
- Client Friendly Policies
- Includes Product Enhancements
Cons
- Under Delivered
- Vendor's Interest First