Red Canary

Red Canary MDR

8.1 /10

What is Red Canary MDR?

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

Company Details

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Red Canary MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Red Canary MDR.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Red Canary MDR?

0% Negative

14% Neutral

86% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 89

24/7/365 Security Monitoring

Threat Intelligence

Vulnerability Management

Prevention

Incident Management

Technology Management

Real-Time Threat and Anomaly Detection

Proactive Threat Hunting

Use of the MITRE ATT&CK Framework

Standardized Playbooks

Use of ML

Vendor Capability Ratings

Average 86

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Also Featured in...

Extended Detection & Response

Score 8.1

View Red Canary MDR in this category (opens in a new tab)

Red Canary MDR Reviews

Sam M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Fantastic product, must try

Likeliness to Recommend

10 /10

What differentiates Red Canary MDR from other similar products?

User friendly

What is your favorite aspect of this product?

Client facilitated

What do you dislike most about this product?

Nothing that I can think of

What recommendations would you give to someone considering this product?

Go for it, worth it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tom S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Brings comfort and trust.

Likeliness to Recommend

7 /10

What differentiates Red Canary MDR from other similar products?

It stands out with reliable threat detection and quickly shuts them down.

What is your favorite aspect of this product?

It has amazingly accurate threat intelligence and knows how to deal with the threats. Very practical.

What do you dislike most about this product?

The interface is user-friendly but it can sometimes feel cluttered. Nevertheless, it does the job.

What recommendations would you give to someone considering this product?

Try a demo to see if it meets your needs and it fits well in your current system.

Pros

Reliable
Effective Service
Enables Productivity
Efficient Service

Cons

Less Performance Enhancing
Less Generous

Monika F.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Red Canary MDR from other similar products?

Red Canary customers are better protected from breaches because we detect threats no one else does

What is your favorite aspect of this product?

While most managed detection and response (MDR) vendors depend solely on the alerts from your security stack, we built a platform that ingests both alerts and raw telemetry.

What do you dislike most about this product?

Nothing!!!

What recommendations would you give to someone considering this product?

No recommendations!

Pros

Helps Innovate
Reliable
Inspires Innovation
Altruistic

Red Canary MDR

What is Red Canary MDR?

Company Details

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Awards & Recognition

Red Canary MDR Ratings

85 Likeliness to Recommend

87 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Red Canary MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Vulnerability Management Discover and fix vulnerabilities in the system.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Extended Detection & Response

Red Canary MDR Reviews

Sam M.

Fantastic product, must try

Likeliness to Recommend

Pros

Tom S.

Brings comfort and trust.

Likeliness to Recommend

Pros

Cons

Monika F.

Fantastic product!

Likeliness to Recommend

Pros

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Feature Ratings

24/7/365 Security Monitoring

Threat Intelligence

Vulnerability Management

Prevention

Incident Management

Technology Management

Real-Time Threat and Anomaly Detection

Proactive Threat Hunting

Use of the MITRE ATT&CK Framework

Standardized Playbooks

Use of ML

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features