Qualtrics CoreXM Logo
Qualtrics CoreXM Logo
Qualtrics

Qualtrics CoreXM

8.0 / 10
Category
Qualtrics CoreXM
8.0 / 10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Survey Software category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

83 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

5% Negative
11% Neutral
84% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Branching and Logic

86

Questionnaire Design/Survey Builder

85

Collaboration

85

APIs and Integration

82

Customizable Branding

81

Multi-Channel Distribution

81

Templates & Question Library

80

Role and User Management

79

Mobile Support

77

3rd-Party Integrations

77

Data Analysis and Visualization

76

Vendor Capability Ratings

Average 78

Business Value Created

84

Ease of IT Administration

82

Breadth of Features

79

Quality of Features

77

Ease of Customization

76

Ease of Data Integration

76

Availability and Quality of Training

75

Vendor Support

75

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Ease of Implementation

73

Qualtrics CoreXM Reviews

Rohit K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Survey Programming

Likeliness to Recommend

10 / 10

What differentiates Qualtrics CoreXM from other similar products?

Experience Management Platform: It goes beyond surveys, offering CXM, EXM, PXM, and BXM capabilities. Advanced Survey Features: Provides sophisticated question types, logic, and mobile optimization. Powerful Analytics: Real-time data analysis, customizable dashboards, text analytics, and predictive modeling. Focus on Experience Design: User-friendly interfaces, templates, and expert-designed question libraries.

What is your favorite aspect of this product?

Comprehensive feature set, advanced analytics capabilities, and user-friendly interface.

What do you dislike most about this product?

The product is bit pricing, Have learning curve for advanced features

What recommendations would you give to someone considering this product?

Define your needs clearly. Compare pricing options. Test the platform through trials or demos. Assess training and support needs. Gather feedback from other users. Plan for integration with other systems. Ensure security and compliance. Consider starting with a smaller implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jennifer P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great tool for surveys, easy to use!

Likeliness to Recommend

9 / 10

What differentiates Qualtrics CoreXM from other similar products?

Intuitive design

What is your favorite aspect of this product?

How easy it is to use, very minimal time needed to be competent in Qualtrics

What do you dislike most about this product?

I wish there were more options for Look and Feel of survey, but this is minor

What recommendations would you give to someone considering this product?

I would definitely recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruth W.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

A great VoC platform, with easy to build survey.

Likeliness to Recommend

7 / 10

What differentiates Qualtrics CoreXM from other similar products?

I used CoreXM while working with IRD. It was a great choice for the VoC program compared to what we had prior.

What is your favorite aspect of this product?

The survey build, data visualization, analysis and dashboard.

What do you dislike most about this product?

From experience nothing.

What recommendations would you give to someone considering this product?

It's a great platform for VoC with large customer base and frequent surveying.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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