What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Trustworthy
- Fair
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Branching and Logic
Questionnaire Design/Survey Builder
Collaboration
APIs and Integration
Customizable Branding
Multi-Channel Distribution
Templates & Question Library
Role and User Management
Mobile Support
3rd-Party Integrations
Data Analysis and Visualization
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
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Qualtrics CoreXM Reviews
Rohit K.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best tool for Survey Programming
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Experience Management Platform: It goes beyond surveys, offering CXM, EXM, PXM, and BXM capabilities. Advanced Survey Features: Provides sophisticated question types, logic, and mobile optimization. Powerful Analytics: Real-time data analysis, customizable dashboards, text analytics, and predictive modeling. Focus on Experience Design: User-friendly interfaces, templates, and expert-designed question libraries.
What is your favorite aspect of this product?
Comprehensive feature set, advanced analytics capabilities, and user-friendly interface.
What do you dislike most about this product?
The product is bit pricing, Have learning curve for advanced features
What recommendations would you give to someone considering this product?
Define your needs clearly. Compare pricing options. Test the platform through trials or demos. Assess training and support needs. Gather feedback from other users. Plan for integration with other systems. Ensure security and compliance. Consider starting with a smaller implementation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jennifer P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
Great tool for surveys, easy to use!
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Intuitive design
What is your favorite aspect of this product?
How easy it is to use, very minimal time needed to be competent in Qualtrics
What do you dislike most about this product?
I wish there were more options for Look and Feel of survey, but this is minor
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ruth W.
- Role: Industry Specific Role
- Industry: Government
- Involvement: Initial Implementation
Submitted Feb 2024
A great VoC platform, with easy to build survey.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
I used CoreXM while working with IRD. It was a great choice for the VoC program compared to what we had prior.
What is your favorite aspect of this product?
The survey build, data visualization, analysis and dashboard.
What do you dislike most about this product?
From experience nothing.
What recommendations would you give to someone considering this product?
It's a great platform for VoC with large customer base and frequent surveying.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy