What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Personalized Service
Leads Generation
Workflow Processing
Learning and Adaptability
Artificial Intelligence Engine
Natural Language Processing
Vendor Capability Ratings
Quality of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of Implementation
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Qualified Reviews
Mika A.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2022
In love - cannot live without it!
Likeliness to Recommend
What differentiates Qualified from other similar products?
It is simple to set up, administer and maintain.
What is your favorite aspect of this product?
The Salesforce connection.
What do you dislike most about this product?
Price can be quite expensive.
What recommendations would you give to someone considering this product?
Speak to the team about any issues - they're all amazing and supportive.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
Derek G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing/Needed for any SDR team
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified is slick, easy to understand, and makes capturing lead opportunities faster than ever
What is your favorite aspect of this product?
ability to balance multiple conversations and gain insight into what prospect is typing before they send it in the chat
What do you dislike most about this product?
nothing. amazing experience and helped me dramatically increase my chance of hitting my number and tracking opportunities from accounts getting website visits
What recommendations would you give to someone considering this product?
its an incredible tool and I strongly consider taking a demo if you have an SDR/BDR team that expects good website traffic from your Marketing team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Peter G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great features with outstanding training
Likeliness to Recommend
What differentiates Qualified from other similar products?
It is much more robust for features and capabilities, and it integrates smoothly with Salesforce.
What is your favorite aspect of this product?
When a person is on our website, this tool pulls data from Salesforce so we know who the person is, what company they work for, and where they are in the sales funnel. This makes it easy for our SDRs who handle chat to provide a more personal experience.
What do you dislike most about this product?
Because it is so robust, it takes a fair amount of training to learn how to correctly use it to maximize results and ROI.
What recommendations would you give to someone considering this product?
It's a fantastic product that will help your business convert website traffic into leads and clients, especially if you use Salesforce as your CRM. However, because it is a very robust tool, you must put in time for multiple training sessions.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Caring