Planview Inc

Planview Changepoint

6.5 /10

What is Planview Changepoint?

Changepoint's SA software provides real-time visibility into financials, resources, and engagements for increased productivity and greater profitability.

Company Details

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Planview Changepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Planview Changepoint.

74 Likeliness to Recommend

88 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Planview Changepoint?

6% Negative

6% Neutral

88% Positive

Pros

Respectful
Efficient Service
Transparent
Reliable

Cons

Leverages Incumbent Status

Feature Ratings

Average 77

Reporting

Time Management

Expense Detail Tracking

Project Management

Task Management and Workflow

Resource Management

Billing

Auditability

Knowledgebase

Security

Team Collaboration

Vendor Capability Ratings

Average 72

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Planview Changepoint Reviews

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Overall Very Intuitive.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Enables Productivity
Fair
Altruistic

Leo J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Changepoint The Compass for tracking & management

Likeliness to Recommend

8 /10

What differentiates Planview Changepoint from other similar products?

Changepoint PSA has always helped us in planning different Projects along with their resource & time allocation with respect to all the activities done in the project starting from Planning cycle of the project till the completion of it for production. The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it.

What is your favorite aspect of this product?

The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it. Then you can assign these requests to your project teams in which then can create their own Tasks and put in Time for these tasks week by week thus enabling you to track each request & its related Tasks easily.

What do you dislike most about this product?

The user interface for creating Projects using the The Compass PSA tool in Changepoint is very tedious to use. It take quite some time to put in all the details and then create Requests in each project. Also the reporting for each project can be improved by providing nice web views for each report created in Viewer.

What recommendations would you give to someone considering this product?

This product can be considered for organizations who need to extensively manage and track resources and time tracking along with progress and cost reporting. There are other alternatives which are easier to use than this. This is an existing product which is time tested but still needs upgrading.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Client Friendly Policies

Cons

Less Fair
Less Friendly Negotiation

James F.

Role: Operations
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2020

Simple and excellent services automation platform

Likeliness to Recommend

10 /10

What differentiates Planview Changepoint from other similar products?

It fits even in SMEs and this helps in enabling all companies automate their services and grow their portfolio.

What is your favorite aspect of this product?

It has helped us in planning our workflow and ensuring that we run smooth schedule and our services are efficient. It has impacted a lot in our production and revenue growth where we are able to work 24/7 and grow our portfolio. The vendor offers reliable customer services and this ensures that everyone is able to use the platform at all times.

What do you dislike most about this product?

Its efficient and we have been able to use the platform with ease and this makes us comfortable in using the platform all the time.

What recommendations would you give to someone considering this product?

Its affordable and will bring an impact into the way you plan your activities and this will grow your portfolio to the best.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Planview Changepoint

What is Planview Changepoint?

Company Details

Need Assistance?

Planview Changepoint Ratings

74 Likeliness to Recommend

88 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Planview Changepoint?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Straightforward data storage with ability to create any reports easily.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Project Management Plan all resources needed to execute projects

Task Management and Workflow Supports triggers and events for process automation.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Billing Includes invoice management, time capture, and expense tracking.

Auditability All changes to contracts are fully audit-trailed to improve controls

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Planview Changepoint Reviews

Overall Very Intuitive.

Likeliness to Recommend

Pros

Leo J.

Changepoint The Compass for tracking & management

Likeliness to Recommend

Pros

Cons

James F.

Simple and excellent services automation platform

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Time Management

Expense Detail Tracking

Project Management

Task Management and Workflow

Resource Management

Billing

Auditability

Knowledgebase

Security

Team Collaboration

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization