Ping Identity

Ping Identity Platform

7.8 /10

12 Reviews Write a Review

Claim Software

What is Ping Identity Platform?

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

Company Details

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Awards & Recognition

Ping Identity Platform won the following awards in the Identity and Access Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

Ping Identity Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ping Identity Platform.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ping Identity Platform?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Security Protects
Continually Improving Product

Feature Ratings

Average 83

Mobility Support

Multi-Factor Authentication (MFA)

Password Management

Provisioning Deprovisioning

Web Cloud Single Sign on (SSO)

Reporting

Access Request Management

Advanced Provisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Customization

Ease of Implementation

Ping Identity Platform Reviews

Ryan A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Great tool used by all users for VPN and MFA

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

I feel managing the users is a very simple task for me due to the fact there is live reporting available so we can see if a user is being timed out from accepting a Ping.

What is your favorite aspect of this product?

The fact we can safely have our users authenticate with ping to access their emails on mobile devices and iPads. It is also easy to implement with the use of a QR code, we have our users scan the QR code after installing the app and Ping is then easily setup and ready to use.

What do you dislike most about this product?

I have found sometimes with SSO it will add additional space to the end of an email address therefore suggesting the authentication attempt is invalid, however this may be a glitch internally our end.

What recommendations would you give to someone considering this product?

It is a great piece of software and is easy to use, we have all our users currently using it.

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Charlie M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Reliable and Easy to use

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

I have used similar products before, that a huge deal of difference. PING ID admin platform is easy to use.

What is your favorite aspect of this product?

PING was easy to implement on our mail in a recent move to 2fa

What do you dislike most about this product?

When using the mobile app i can need to authenticate multiple times for it to work

What recommendations would you give to someone considering this product?

I would recommend the product overall, that can help with security concerns regarding 2fa

Pros

Reliable
Enables Productivity
Effective Service
Security Protects

Sathisha V.

Role: Vendor Management
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Superior access management tool

Likeliness to Recommend

10 /10

What differentiates Ping Identity Platform from other similar products?

Reliability and ease of integration with other tools

What is your favorite aspect of this product?

Easy to use and super light application Simple user interface SIngle sign on helps to avoid entry of passcode multiple times Intsant notifications at the time of accessing websites Multiple types of passcodes

What do you dislike most about this product?

More dependency on admins for change of device, should have helpful if the controls are with users

What recommendations would you give to someone considering this product?

Recommended

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ping Identity Platform

What is Ping Identity Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Ping Identity Platform Ratings

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Ping Identity Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobility Support Software is optimized for mobile usage.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Password Management Software provides credential management and retrieval functionality.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Reporting Software provides reporting functionality

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Identity Governance Software allows identities and access to be centrally managed through policies.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ping Identity Platform Reviews

Ryan A.

Great tool used by all users for VPN and MFA

Likeliness to Recommend

Pros

Charlie M.

Reliable and Easy to use

Likeliness to Recommend

Pros

Sathisha V.

Superior access management tool

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Mobility Support

Multi-Factor Authentication (MFA)

Password Management

Provisioning Deprovisioning

Web Cloud Single Sign on (SSO)

Reporting

Access Request Management

Advanced Provisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Customization

Ease of Implementation