What is Pillr?
A cybersecurity operations platform designed to take on the evolving demands of IT teams and service providers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pillr?
Pros
- Respectful
- Enables Productivity
- Saves Time
- Security Protects
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Use of the MITRE ATT&CK Framework
Real-Time Threat and Anomaly Detection
Threat Intelligence
Incident Management
Technology Management
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Pillr Reviews
Jim P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Mar 2023
Support eventually does resolve tickets
Likeliness to Recommend
What differentiates Pillr from other similar products?
Their SOC is very thorough
What is your favorite aspect of this product?
Reporting modules are fairly easy to use
What do you dislike most about this product?
Tech Support and feature requests
What recommendations would you give to someone considering this product?
Be patient, tech support does take quite a while to resolve tickets
Pros
- Caring
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
A Solid, Reliable Product!
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Steve R.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Simples implementation and monitoring
Likeliness to Recommend
What differentiates Pillr from other similar products?
The ability to drill down into an issue and locate the root cause is exactly what anyone in the Cyber field requires, but at this price point I believe it is the best for solution for IT Teams looking after Micro and Small businesses as they grow to become medium sized businesses.
What is your favorite aspect of this product?
The Dashboard is so intuitive, it takes no time to navigate to where you need to be.
What do you dislike most about this product?
I did get a false positive from an unusual OS build, but that was rectified really quickly, no no real problem.
What recommendations would you give to someone considering this product?
Get it now! What are you waiting for? Take a few minutes to use it on your own systems then role it out to your clients, you won't be sorry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing