What is Phenom Talent Experience Management (TXM)?
Phenom delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates while helping HR break the stereotype of being a cost center instead of a revenue generator. Phenom’s TXM platform provides companies with a unified solution which delivers a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. The platform is built on artificial intelligence (AI), which drives personalization, automation, and accuracy for candidates, recruiters, employee
Company Details
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Get AssistancePhenom Talent Experience Management (TXM) Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Phenom Talent Experience Management (TXM)?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Talent Acquisition
Algorithmic Bias Mitigation
Learning and Development
Workforce Planning
Data and Analytics
Skills Management
Internal Gig and Project Work
Mentoring and Coaching
Succession Planning
Career Pathing
Performance Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Phenom Talent Experience Management (TXM) Reviews
Casey T.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Solid option if you’re in the market!
Likeliness to Recommend
What differentiates Phenom Talent Experience Management (TXM) from other similar products?
It’s a solid layout!
What is your favorite aspect of this product?
Clean and concise
What do you dislike most about this product?
I never had an issue with it
What recommendations would you give to someone considering this product?
Solid choice overall
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyle R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Talent Analytics to another level
Likeliness to Recommend
What differentiates Phenom Talent Experience Management (TXM) from other similar products?
As an organization heavily invested in Workday, it was extremely important that our CRM partner had a native integration with our system of record.
What is your favorite aspect of this product?
My focus is on internal mobility, so the employee experience dashboard is an area I spend a lot of time in/on. I'm a nerd and thrive on data and analytics, so it's a really powerful tool.
What do you dislike most about this product?
No tool is perfect. We have all spent a lot of time training the AI and that is ongoing and will eventually yield some fruits. The career pathing isn't as prominent as we would have liked and it doesn't integrate with our LMS which is disappointing.
What recommendations would you give to someone considering this product?
As with any software, research, research, research. Speak to colleagues in your space to capture relevance, ease of implementation and most importantly, internal adoption.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service