What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paymo.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Customization
Availability and Quality of Training
Paymo Reviews
Andres P.
- Role: Information Technology
- Industry: Other
- Involvement: Initial Implementation
Submitted Mar 2022
With Paymo it's easy to monitor project progress
Likeliness to Recommend
What differentiates Paymo from other similar products?
This tool helps us enormously in the office with the organization of projects, we have an overview of all activities, which makes us move forward smoothly and quickly. I like that it is all in the same software and the Gantt chart view is perfect for orientation.
What is your favorite aspect of this product?
Not only has the tracking and completion of tasks for projects, but also has financial and accounting functions, to keep all the project billing in the same software. A fairly easy to use tool despite the many functions and tools it has.
What do you dislike most about this product?
It can become a bit slow software when you are uploading a lot of information at once. Also its mobile version lacks many of the important functions that its web version has, which limits its use when I am out of the office and I need to post the progress of the activities that I am executing.
What recommendations would you give to someone considering this product?
I recommend this software without hesitation, because I feel it is very complete in all the processes of the project and it is the most comfortable way to have from invoicing to the completion of the activities in a single program. We all found it very easy to use and not complicated at all.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
tolis p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Reliable, fast, friendly support
Likeliness to Recommend
What differentiates Paymo from other similar products?
I found no deal breakers on Paymo, it had everything i wanted and at a reasonable price. Very good support and often updates
What is your favorite aspect of this product?
Client integration, billing, project management, time tracking
What do you dislike most about this product?
nothing comes to mind
What recommendations would you give to someone considering this product?
Give it a try with a free licence and you will see how good it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hernán S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great set of features at a steep price
Likeliness to Recommend
What differentiates Paymo from other similar products?
Very, VERY easy to use for user on all skill levels
What is your favorite aspect of this product?
Time tracking and invoicing were a joy to use
What do you dislike most about this product?
Price is too high for small businesses
What recommendations would you give to someone considering this product?
Paymo is a great solution for all things management but it comes with a high price tag for small businesses.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Leverages Incumbent Status