What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paymo.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Customization
Availability and Quality of Training
Paymo Reviews
Cassi L.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Easy for our team to use daily
Likeliness to Recommend
What differentiates Paymo from other similar products?
We needed a very easy to use task and time management system for our team. Most other products in this space try to do too much and are overly complicated. We love Paymo because it does exactly what we need, and the interface is clean.
What is your favorite aspect of this product?
The time tracking and reporting of time spent is the main feature we required. This handles both very well. For the user, it's easy to input time for specific projects. For management, it's easy to pull reports to understand how time is being spent.
What do you dislike most about this product?
I don't have any major dislikes about this product.
What recommendations would you give to someone considering this product?
If you're looking for something light-weight, affordable, and easy for team members to use daily, this is a great product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Lacey P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great time tracking/invoicing app for freelancers
Likeliness to Recommend
What differentiates Paymo from other similar products?
I like the hour tracker because it allows you to "draw" your time on the timesheet rather than writing specific start and stop times. It's nice to have a timer option and a bulk time add option. Invoicing works pretty well once you get the hang of it, and it connects with QBO for accounting.
What is your favorite aspect of this product?
The hour tracker timesheet that ties directly with invoicing -- I don't have to count hours.
What do you dislike most about this product?
There's no way to see payments all in one place, and there's no good way to handle retainer invoices.
What recommendations would you give to someone considering this product?
I recommend playing with it before deciding -- enter hours on the timesheet, create projects and task lists, create invoices, see your options for sending invoices, check out the dashboard, try a bunch of different reports. It's robust, but it might not have the right mix of features for you.
Pros
- Caring
- Respectful
- Reliable
- Performance Enhancing
Amar k.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2022
Good Project Management Tool
Likeliness to Recommend
What differentiates Paymo from other similar products?
Paymo is the project and time management tools, and the most likeable feature is Time sheet management and Invoice management. these 2 feature makes paymo differ from others.
What is your favorite aspect of this product?
Paymo has number feature which i like most. - Paymo has Time Tracking and Invoicing feature(Which helps to manage project task time and invoice for client) - Invoice management(In this we can share the invoice with client directly and client can pay from invoice. and invoice has in multi language, we can use in which language we are comfortable) - Time Tracking can be done in two ways. either manual (Means we can put efforts post completion of task ) or Automation (We can start timer on starting the task, so time will auto calculate when task end). - Task Management is the best (We can create, manage and assign task to respective person)
What do you dislike most about this product?
I will not say any dislike , I will say this as improvement. - if user is ideal then we can not detect ideal time.
What recommendations would you give to someone considering this product?
Paymo is doing great job and its an good project and time manage tool. for recommendation i will say only one which i mention in dislike section that is ideal time should be track or detected.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing