Paylocity Customer Reviews 2024

Paylocity

7.6 /10

What is Paylocity?

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Friendly Negotiation
Performance Enhancing
Altruistic

Feature Ratings

Average 84

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Accounting Systems Interface

Benefits Calculation

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.9

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Talent Management

Score 7.6

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Human Capital Management - Midmarket

Score 7.4

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

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Paylocity Reviews

Holly A.

Role: Operations
Industry: Construction
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy to use but a bit pricey.

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

It’s easier to use

What is your favorite aspect of this product?

Data entry

What do you dislike most about this product?

Time consuming

What recommendations would you give to someone considering this product?

I do not have any

Pros

Caring
Respectful
Client Friendly Policies
Fair

Jennifer B.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Good product for payroll and Onboarding.

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

Their customer service is the best I’ve dealt with.

What is your favorite aspect of this product?

The payroll feature.

What do you dislike most about this product?

Performance management.

What recommendations would you give to someone considering this product?

If you want a customizable performance management feature, this is not the product for you. It is good for Onboarding, housing documents and payroll.

Pros

Reliable
Efficient Service
Effective Service
Caring

Role: Vendor Management
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Great platform to increase our productivity

Likeliness to Recommend

8 /10

Pros

Generous Negotitation
Transparent
Helps Innovate
Reliable

Paylocity

What is Paylocity?

Company Details

Need Assistance?

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

HR Systems Interface Ability to interface with the organization’s HR system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Benefits Calculation Ability to calculate benefits

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Talent Management

Human Capital Management - Midmarket

Benefits Administration

Paylocity Reviews

Holly A.

Easy to use but a bit pricey.

Likeliness to Recommend

Pros

Jennifer B.

Good product for payroll and Onboarding.

Likeliness to Recommend

Pros

Great platform to increase our productivity

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Accounting Systems Interface

Benefits Calculation

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization