What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Diana O.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

To degree of employees support payroll & benefits

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Keeps easy enrollments and termination process, paystubs, Paychex and diversity of records

What is your favorite aspect of this product?

easy to fulfill employees requests

What do you dislike most about this product?

PTO inaccurate in some cases and some rules clear employee's accumulated hours

What recommendations would you give to someone considering this product?

better accrual system to track employees benefits

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Erin P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Very capable software with excellent quick support

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

handles all aspects of payroll, time keeping, and benefits

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

excel reporting not in table form for some reports, dislike merged cells too

What recommendations would you give to someone considering this product?

I don't have any recommedations

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lynn T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Paylocity is doing great!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity recently worked with me on a custom report that simplifies our payroll process. Attendance infractions are tracked incredibly well! I know right down to the minute how much time each employee has missed from their scheduled work week. It's amazing, and no other payroll company I've spoken with can track at this level.

What is your favorite aspect of this product?

Attendance tracking Benefits administration and integration with our benefits providers

What do you dislike most about this product?

HR & Payroll and Time & Labor don't communicate well which can create challenges when trying to create a report that needs to pull information from each module.

What recommendations would you give to someone considering this product?

Make sure you're comparing apples to apples when making you decision. I have found that Paylocity will never come in as the lowest cost option, but you typically get what you pay for, and Paylocity is worth the additional money as the functionality provided surpasses what other companies offer.

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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