What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Karen S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Paylocity is average; could do more

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity provides a many areas of interaction for both employees and administrators. They do a nice job of updating when needed and communicating updates.

What is your favorite aspect of this product?

Customer service is good; answers provided by multiple staff are consistent and accurate.

What do you dislike most about this product?

Inability to make custom changes without exorbitant expense; interaction with other systems is lacking.

What recommendations would you give to someone considering this product?

Make sure you are asking the right questions and that you are getting all of the promised items when using the product.

Pros

  • Respectful
  • Trustworthy
  • Acts with Integrity
  • Reliable

Cons

  • Leverages Incumbent Status
  • Under Delivered
  • Charges for Enhancements
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2025

over all good service

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Helps Innovate
  • Performance Enhancing
  • Efficient Service

Peter O.

  • Role: C-Level
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2025

It works as advertised and saves us money.

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Great dashboard and functionality.

What is your favorite aspect of this product?

The easy to navigate and simple to use interface.

What do you dislike most about this product?

Nothing I can think of at this point.

What recommendations would you give to someone considering this product?

They should definitely buy this product for its ease of use, functionality, and cost savings.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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