What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Kim M.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Features plus Technology plus Customization

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity is constantly improving their existing platforms and adding to them, staying current with features and options and technology that we need.

What is your favorite aspect of this product?

Onboarding and Open Enrollment are tied, but Payroll is vital, too.

What do you dislike most about this product?

Inability for us to easily create custom reports on our own

What recommendations would you give to someone considering this product?

Start with the basics (payroll) and expand from there. There are so many great features, but it can get overwhelming to try to implement more than one at a time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ariela G.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Paylocity Leads with Great Customer Service

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It is easy to get a hold of service support whenever we encounter an issue.

What is your favorite aspect of this product?

I like how it is customizable to do what we need it to do.

What do you dislike most about this product?

It has so many features that I cannot independently implement changes without support.

What recommendations would you give to someone considering this product?

I would recommend this product because of how easy it is to get support for changing things or meeting our needs.

Pros

  • Respectful
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product
  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2025

Glad we switched to Paylocity

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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