What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

J S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Unified, intuitive system - "gets the core right"

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity stands out because it feels like a truly unified system — not a payroll product with HR features tacked on. The experience across modules is consistent and intuitive, which makes it easy to navigate and use. Everything feels thoughtfully integrated, rather than pieced together like many competing platforms.

What is your favorite aspect of this product?

The user interface and overall ease of use are excellent. Reporting capabilities are strong, and I really appreciate how structured and “locked down” the system is. There’s little room for confusion or interpretation — everything is clearly defined, which makes it simple for both HR and employees to use confidently.

What do you dislike most about this product?

Some of the talent management features could be more robust. The performance management and recruiting tools, for example, are fairly basic compared to competitors. The compensation management tool is useful but could benefit from more flexibility and sophistication to better support complex pay structures/ events happening in parallel.

What recommendations would you give to someone considering this product?

If you’re looking for a stable, intuitive HR and payroll system with strong core HR and reporting functionality, Paylocity is a great choice. It’s especially good for organizations that value consistency and ease of use. However, if advanced talent management or recruiting features are a top priority, you may need to supplement those areas with other tools or plan for limited customization.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Deb G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Great HRIS that I rely on daily

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Cost-effective

What is your favorite aspect of this product?

I like the Community feature

What do you dislike most about this product?

Paylocity staff turnover

What recommendations would you give to someone considering this product?

Ask questions before deciding to purchase.

Pros

  • Continually Improving Product
  • Saves Time
  • Friendly Negotiation
  • Helps Innovate
  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2025

easy and user friendly

Likeliness to Recommend

10 /10

Pros

  • Effective Service
  • Caring
  • Respectful
  • Fair

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