What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Indre T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

All the features we need and good customer support

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

No manual entries, meaning, I can run weekly payroll remotely. Posting openings, recruiting and onboarding new employees is seamless. Great support team that is available and responsive; I can reach out to MY TEAM rather than a rep that happens to pick up my call. Knowledge base easy to follow and great training tool. Reporting capabilities.

What is your favorite aspect of this product?

I can process and submit payroll weekly from ANYWHERE. There is no longer any dependency of manual tracking on paper (i.e. PTO requests, physical timecards, etc.).

What do you dislike most about this product?

Not sure there are aspects of the software we dislike. Occasionally, the turnaround time of responses between Paylocity internal departments (i.e. customer support and tax team) seem to take longer than expected.

What recommendations would you give to someone considering this product?

Make a list of all your must-haves in a system as well as a wish list. In our research timeline, Paylocity checked almost all the boxes. Two and a half years later, we are very satisfied with the decision that was made.

Pros

  • Enables Productivity
  • Caring
  • Respectful
  • Reliable

Cons

  • Charges for Enhancements
  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2025

Lots of work but worth it

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Commodity Features
  • Less Efficient Service

Dale M.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

All in one Accounting for Recruiting to Payroll

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Recruiting is part of payroll system if you want it to be.

What is your favorite aspect of this product?

Filing the quarterly returns with a great record of accuracy.

What do you dislike most about this product?

Unable to select payroll deduction DATE from your bank account.

What recommendations would you give to someone considering this product?

Consider the time involved in processing payroll, quarterly tax returns that are necessary for high accuracy, managing resumes from recruits and benefits accrual; this is a time saving system to keep accurate records.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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