What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
5
Since last award
96 Plan to Renew
8
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Trustworthy
- Efficient Service
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Self Service Portal
Benefits Administration
Payroll Integration
Contributions and Payment Tracking
User and Enrollment Management
Archiving and Reporting
Provider Management
Claims Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Score 8.5
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Payroll
Score 8.5
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Talent Management
Score 8.4
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Human Capital Management - Midmarket
Score 8.2
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Indre T.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2025
All the features we need and good customer support
Likeliness to Recommend
What differentiates Paylocity from other similar products?
No manual entries, meaning, I can run weekly payroll remotely. Posting openings, recruiting and onboarding new employees is seamless. Great support team that is available and responsive; I can reach out to MY TEAM rather than a rep that happens to pick up my call. Knowledge base easy to follow and great training tool. Reporting capabilities.
What is your favorite aspect of this product?
I can process and submit payroll weekly from ANYWHERE. There is no longer any dependency of manual tracking on paper (i.e. PTO requests, physical timecards, etc.).
What do you dislike most about this product?
Not sure there are aspects of the software we dislike. Occasionally, the turnaround time of responses between Paylocity internal departments (i.e. customer support and tax team) seem to take longer than expected.
What recommendations would you give to someone considering this product?
Make a list of all your must-haves in a system as well as a wish list. In our research timeline, Paylocity checked almost all the boxes. Two and a half years later, we are very satisfied with the decision that was made.
Pros
- Enables Productivity
- Caring
- Respectful
- Reliable
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2025
Lots of work but worth it
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Continually Improving Product
- Performance Enhancing
Cons
- Inhibits Innovation
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Dale M.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2025
All in one Accounting for Recruiting to Payroll
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Recruiting is part of payroll system if you want it to be.
What is your favorite aspect of this product?
Filing the quarterly returns with a great record of accuracy.
What do you dislike most about this product?
Unable to select payroll deduction DATE from your bank account.
What recommendations would you give to someone considering this product?
Consider the time involved in processing payroll, quarterly tax returns that are necessary for high accuracy, managing resumes from recruits and benefits accrual; this is a time saving system to keep accurate records.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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