What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Tawnya F.

  • Role: C-Level
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Reliable support for HR, Payroll and Benefits

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Their service/support teams.

What is your favorite aspect of this product?

Ease of use for our employee group

What do you dislike most about this product?

The benefits module being separated. It is challenging that it is not in real time.

What recommendations would you give to someone considering this product?

It will help combine all your HR needs into one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark S.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Clear, concise and reliable

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Good product at a reasonable cost

What is your favorite aspect of this product?

The tracking and reliability are key

What do you dislike most about this product?

It is not always the most intuitive, particularly for managers

What recommendations would you give to someone considering this product?

I would make a clearer dashboard for managers

Pros

  • Reliable
  • Effective Service
  • Performance Enhancing
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation

Jessica W.

  • Role: Finance
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

Nothing unique but it works

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

I don't think there is much difference. They did try to make it more user friendly but I remember initially it just made it more confusing.

What is your favorite aspect of this product?

That it is able to scan for issues when processing payroll.

What do you dislike most about this product?

The PTO balance does not make sense. Based off my own experience, the PTO history is very confusing and shows different available hours on the app. It can get confusing to navigate and customize and it is a hassle to switch from payroll to time cards. Opening a new window also makes me sign in again which is very inefficient.

What recommendations would you give to someone considering this product?

Look around for other products to make comparisons or see if paylocity offers a trial period first.

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

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