What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
5
Since last award
96 Plan to Renew
8
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Trustworthy
- Efficient Service
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Self Service Portal
Benefits Administration
Payroll Integration
Contributions and Payment Tracking
User and Enrollment Management
Archiving and Reporting
Provider Management
Claims Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Score 8.5
View Paylocity in this category (opens in a new tab)
Payroll
Score 8.5
View Paylocity in this category (opens in a new tab)
Talent Management
Score 8.4
View Paylocity in this category (opens in a new tab)
Human Capital Management - Midmarket
Score 8.2
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Tawnya F.
- Role: C-Level
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Nov 2025
Reliable support for HR, Payroll and Benefits
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Their service/support teams.
What is your favorite aspect of this product?
Ease of use for our employee group
What do you dislike most about this product?
The benefits module being separated. It is challenging that it is not in real time.
What recommendations would you give to someone considering this product?
It will help combine all your HR needs into one place.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark S.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2025
Clear, concise and reliable
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Good product at a reasonable cost
What is your favorite aspect of this product?
The tracking and reliability are key
What do you dislike most about this product?
It is not always the most intuitive, particularly for managers
What recommendations would you give to someone considering this product?
I would make a clearer dashboard for managers
Pros
- Reliable
- Effective Service
- Performance Enhancing
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Jessica W.
- Role: Finance
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Nothing unique but it works
Likeliness to Recommend
What differentiates Paylocity from other similar products?
I don't think there is much difference. They did try to make it more user friendly but I remember initially it just made it more confusing.
What is your favorite aspect of this product?
That it is able to scan for issues when processing payroll.
What do you dislike most about this product?
The PTO balance does not make sense. Based off my own experience, the PTO history is very confusing and shows different available hours on the app. It can get confusing to navigate and customize and it is a hassle to switch from payroll to time cards. Opening a new window also makes me sign in again which is very inefficient.
What recommendations would you give to someone considering this product?
Look around for other products to make comparisons or see if paylocity offers a trial period first.
Pros
- Respectful
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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