What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Ease of Implementation
Vendor Support
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom Reviews
Kristy H.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2026
Honest Paycom Review
Likeliness to Recommend
What differentiates Paycom from other similar products?
The platform - it is one complete platform. The reporting is also ver easy to use.
What is your favorite aspect of this product?
The ease of the employee experience and usage of ESS.
What do you dislike most about this product?
The individual fees in payroll. Specifically, the mailing fees. should be more transparent about those fees and how it is billed. Should enhance that billing and only charge when actually used.
What recommendations would you give to someone considering this product?
Before purchasing Paycom, make sure you understand how the system will work with your actual HR and payroll processes, not just how it performs during a demo. Ask detailed questions, test real-life scenarios, and involve your payroll, HR, benefits, and managers in the evaluation. Understand the level of configuration, support, training, and ongoing administration that will be required before making your decision. Paycom is very user friendly for employees and managers.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Baylor B.
- Role: Human Resources
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2026
Paycom is a MUST have for any business
Likeliness to Recommend
What differentiates Paycom from other similar products?
I feel like Paycom is constantly growing and improving. Other products I have used fall out of date, but Paycom seems to always be ahead of the changes and implement them well, with lots of opportunity to learn about the new features.
What is your favorite aspect of this product?
The talent management and onboarding are what I use the most. I also am a big fan of the checklists. This makes it super easy for all our employees to get the items needed done in a quick and easy manner.
What do you dislike most about this product?
As of now, I am not sure what I "dislike". I have not found anything that makes me unhappy with my usage with Paycom.
What recommendations would you give to someone considering this product?
Use the learnings and training. Those guides and workbooks are so helpful to learning anything you need to learn within Paycom
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Terri C.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2026
it is very user-friendly
Likeliness to Recommend
What differentiates Paycom from other similar products?
It is much easier to use than our previous HRIS. The data input is very easy and it has more features than our previous provider.
What is your favorite aspect of this product?
It is web-based. I can access it away from the office.
What do you dislike most about this product?
The Benefits Enrollment process (set-up time for file feeds to carriers).
What recommendations would you give to someone considering this product?
They are worth giving a try. I like the customer service team. if I have a problem, I can reach out to them for assistance.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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