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What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Helps Innovate
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compensation Management
Time and Attendance
HR Systems Interface
Direct Deposit
Benefits Calculation
Tax Form Preparation
Vacation and Leave Tracking
Taxation Deduction
Accounting Systems Interface
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Customization
Also Featured in...
Paycom Reviews
Patrick W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Ideal tool for managing everything
Likeliness to Recommend
What differentiates Paycom from other similar products?
My old tool has a horrible payroll system, a complete lack of customer service, and then attempting to create a new payroll system with a deadline were the root causes of my problem. With Paycom, all problems were handled easily and effectively. It resolves all of my problems and works admirably for us.
What is your favorite aspect of this product?
When I phoned Paycom, Dylan Platt answered the phone. He was huge assistance throughout the whole thing. Setting up the application was much easier than I had anticipated. In addition to helping me with my Paycom questions, Dylan was kind and kind when I had concerns about my state taxes. He made sure I confirmed his claims by looking into them further.
What do you dislike most about this product?
Nothing that I can think of that I despise. Customer service has always helped me handle my payroll when I've contacted them. I've been guided through the process when I've had queries about how to add vacation or sick time. It is really beneficial for everyone.
What recommendations would you give to someone considering this product?
Paycom assisted me in sorting out the challenging problem at hand. She was amiable but also authoritative. Regarding Paycom, I adore the reports because they are simple to access and find. And I'd like to suggest this fantastic tool to everyone looking for a simple method to handle challenging circumstances.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Virginia P.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Features rock.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great for payroll tracking and auditing. Allows users to publish to social media. Prevents duplicate entry of data.
What is your favorite aspect of this product?
A lot of built in functionalities and features. Automated tracking and reporting through scheduling. Ease of learning and usage.
What do you dislike most about this product?
No easy for first time users to learn.
What recommendations would you give to someone considering this product?
Great application for employee tracking and management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
joseph m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
ALL-in-one tool
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.
What is your favorite aspect of this product?
Easy to update and upgrade. Great UI and UX for users. Ease of implementation.
What do you dislike most about this product?
No free trial for training. Problems when uploading documents.
What recommendations would you give to someone considering this product?
You need this tool for employee management and workforce management.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
