In Partnership With SelectHub
What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Introducing IWant
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Paycom Reviews
Deanna M.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2026
Smooth Implementation and Continuous Improvement
Likeliness to Recommend
What differentiates Paycom from other similar products?
The interactions with the Client Services Team. Very easy to use. The system lists the categories and makes information easy to find. The iWant feature was great for our Managers who are "on the go" and need to find information quickly.
What is your favorite aspect of this product?
Paycom makes it easy to manage leave information for FMLA, track Workplace injuries and create annual reports.
What do you dislike most about this product?
Not much to dislike. I am looking forward to Paycom maybe giving more options to customize reports. There are many options now and I'm still learning, but there are some features I hope they change or add.
What recommendations would you give to someone considering this product?
Paycom makes it easy to track information. From the Onboarding process all the way to Payroll. It has a communication feature that makes it easy to get messages to all employees in the company. Especially when they don't have email.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Daniel A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2025
This is a great product and I greatly recommend it
Likeliness to Recommend
What differentiates Paycom from other similar products?
Seamless integration of all tools, from talent acquisition to payroll, is built to work together, resulting in a streamlined and secure user experience.
What is your favorite aspect of this product?
All HR functions work seamlessly together, eliminating duplicate data entry and reducing errors, and providing a seamless experience.
What do you dislike most about this product?
This product is a premium-priced HRIS solution, which can be a significant drawback for some businesses, and users sometimes report irrelevant charges.
What recommendations would you give to someone considering this product?
Prioritize the all-in-one architecture.
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
Dorcas B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Paycom: workforce tech that actually works for you
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom offers a unified solution where all HR functions like hiring to payroll to performance all in a system.
What is your favorite aspect of this product?
I love how I can make updates myself without emailing HR for every little thing.
What do you dislike most about this product?
I dislike the fact that it's slow during high- volume times.
What recommendations would you give to someone considering this product?
I'll recommend that you make a list of your core needs and compare them with what paycom offers out of the box.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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