Paycom Logo Award Winner Product Badge
Paycom Logo Award Winner Product Badge
Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.4 /10

What is Paycom?

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Paycom won the following awards in the Payroll category

Filter By

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

87

Direct Deposit

86

HR Systems Interface

86

Tax Form Preparation

85

Benefits Calculation

85

Accounting Systems Interface

84

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

84

Breadth of Features

84

Quality of Features

84

Business Value Created

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

79

Paycom Reviews

Gabriel S.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Highly satisfy our various company needs

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It was simple to switch payroll providers mid-year thanks to Paycom and Sales Rep John Kolb. Overall, I am saving time and am more certain that everything is accurate. Additionally, it aids me in maintaining my tax commitments so that I don't have to make a single sizable payment when taxes are due.

What is your favorite aspect of this product?

From start to finish, he ensured that everything went as planned. The information was accurate, and the Paycom system was simple to use. Throughout the Payroll Run, Heidi was accessible for any inquiries or problems. I like all of its features. It helped me throughout my whole business experience and I don't have any problems while using it.

What do you dislike most about this product?

It would be lovely if Paycom could collect and pay child support, but that would probably add another expense to this great payroll. Due to lower costs and excellent work, after the cost factor has been resolved, its customer base will grow.

What recommendations would you give to someone considering this product?

Effectively and successfully helped us in our time. Azhara was great to deal with and talk to; she completely and completely resolved every problem I had, which allowed my day to go on wonderfully. And I hope you give it a shot and improve your day.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Caring

Virginia P.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Features rock.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great for payroll tracking and auditing. Allows users to publish to social media. Prevents duplicate entry of data.

What is your favorite aspect of this product?

A lot of built in functionalities and features. Automated tracking and reporting through scheduling. Ease of learning and usage.

What do you dislike most about this product?

No easy for first time users to learn.

What recommendations would you give to someone considering this product?

Great application for employee tracking and management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

joseph m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ALL-in-one tool

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.

What is your favorite aspect of this product?

Easy to update and upgrade. Great UI and UX for users. Ease of implementation.

What do you dislike most about this product?

No free trial for training. Problems when uploading documents.

What recommendations would you give to someone considering this product?

You need this tool for employee management and workforce management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Paycom Comparisons