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Paycom
8.3 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

4% Negative
5% Neutral
91% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Direct Deposit

88

Time and Attendance

87

Compensation Management

86

Benefits Calculation

85

HR Systems Interface

84

Vacation and Leave Management

84

Tax Form Preparation

82

Taxation Deduction

82

Payroll Administration

81

Retirement Plan Tracking

80

Third Party System Integration

79

Vendor Capability Ratings

Average 80

Breadth of Features

82

Usability and Intuitiveness

82

Ease of IT Administration

82

Business Value Created

81

Ease of Implementation

80

Vendor Support

80

Ease of Data Integration

80

Quality of Features

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

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Workforce Management - Midmarket

Score 7.4

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Human Capital Management - Midmarket

Score 7.2

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Background Check

Score 6.8

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Paycom Reviews

joseph m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ALL-in-one tool

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.

What is your favorite aspect of this product?

Easy to update and upgrade. Great UI and UX for users. Ease of implementation.

What do you dislike most about this product?

No free trial for training. Problems when uploading documents.

What recommendations would you give to someone considering this product?

You need this tool for employee management and workforce management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sakshi S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Paperless Onboarding, payroll processing

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paperless Onboarding, ease in payroll processing, easy to create reports, Services are upto the mark.Using Paycom is a pretty good experience overall. Other than being charged quite a lot in fees

What is your favorite aspect of this product?

A very Good tool for payroll management . i must say overall experience of Paycom has been satisfactory. It has a good user experience in this year from past 3 months using the same as its easy to navigate within the tool

What do you dislike most about this product?

All the products are much liked, nothing as such which has not been liked or not preferred

What recommendations would you give to someone considering this product?

Definitely recommended, very user friendly for payroll processing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great for Payroll & Payroll Reporting

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Agents are always friendly and understanding; they have been through similar experiences and can help me work through problems without making me feel insane. Even though I may come across that way at first, I've found that talking to them is like talking to a therapist, and I always feel better afterward. Since I've been studying PayCom for the past few years, this sort of thing rarely occurs. When it occurs, however, it rocks my world.

What is your favorite aspect of this product?

The system is straightforward and gives users access to everything they need in one spot to be set up smoothly, benefiting both businesses and workers. While there is room for improvement, the ATS does serve its purpose. Paycom is a comprehensive human resources and payroll system that I also use for employee training, time tracking, and benefits administration. All the incentives necessary for a thriving workplace are built into this framework.

What do you dislike most about this product?

I recently switched representation, and while my new lawyer has been out of the office for the past two weeks, at least someone has been monitoring her emails. Getting back to me when I contact them via phone or email, even if someone else is assisting with my issue.

What recommendations would you give to someone considering this product?

Paycom is used for payroll, time tracking, employee scheduling, and performance reviews. Our client representative is quick to resolve any little problems that may arise. This payroll system is user-friendly and produces high-quality reports. A wonderful feature would be to have the principal supervisor and timesheet information pre-populated when a new employee is added. Superb customer service reps can make or break a company.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Continually Improving Product

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