Paychex, Inc.

Paychex HR Services

7.5 /10

What is Paychex HR Services?

Develop effective strategies and more confidently tackle your current and future HR challenges with the help of our comprehensive human resource solutions

Company Details

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Paychex HR Services Ratings

Real user data aggregated to summarize the product performance and customer experience.

82 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paychex HR Services?

0% Negative

19% Neutral

81% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Feature Ratings

Average 89

Benefits Administration

100

Employee Record

Talent Acquisition

Talent Management

Workforce Planning

Performance Management

Compensation Management

Position Management

Time and Attendance

Learning and Development

Payroll Administration

Vendor Capability Ratings

Average 84

Vendor Support

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Paychex HR Services Reviews

Alison M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Worked well to accomplish our goals

Likeliness to Recommend

8 /10

What differentiates Paychex HR Services from other similar products?

The payroll processing is seamless and easy to use

What is your favorite aspect of this product?

record management

What do you dislike most about this product?

Needs more updated features and capabilities

What recommendations would you give to someone considering this product?

ensure you understand your needs before making a decision

Pros

Trustworthy
Caring
Fair
Security Protects

Sarah L.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Good performance in human resources

Likeliness to Recommend

9 /10

What differentiates Paychex HR Services from other similar products?

Our performance with Paychex is better than with the previous software.

What is your favorite aspect of this product?

With Paychex as an ally in our company, our work performance has been increasing, since it facilitates our work in human resources, employee registration, data and personal information, assignment of job positions and schedules; attendance, absences, holidays, vacations and rest. Payment records, bank numbers, drafting and payroll submissions.

What do you dislike most about this product?

With prices a little high, but worth paying.

What recommendations would you give to someone considering this product?

If your company requires punctuality when delivering payroll and reports, with paychex you will not have any problem. Be it weekly, monthly or quarterly. We can control the information of the employees, edit them or delete users. Also offering each employee access to their user for payment verification.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Genra K.

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Expansive Knowledge Base and Reward App

Likeliness to Recommend

10 /10

What differentiates Paychex HR Services from other similar products?

Paychex HR Services has the advantage of issuing concrete and dynamic training, where every objection or business need is fully captured in the labor market.

What is your favorite aspect of this product?

Further, Paychex HR Services screens the reward systems that businesses use, to bring fairness and standard recognition.

What do you dislike most about this product?

Paychex HR Services is digital, automated and diverse in matters human resource, hence, supporting and preferred.

What recommendations would you give to someone considering this product?

Paychex HR Services is the appropriate approach in human resource option, and there is a preferred feature in making the human capital extension valid.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paychex HR Services

What is Paychex HR Services?

Company Details

Need Assistance?

Paychex HR Services Ratings

82 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Paychex HR Services?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Paychex HR Services Reviews

Alison M.

Worked well to accomplish our goals

Likeliness to Recommend

Pros

Sarah L.

Good performance in human resources

Likeliness to Recommend

Pros

Genra K.

Expansive Knowledge Base and Reward App

Likeliness to Recommend

Pros

Feature Ratings

Benefits Administration

Employee Record

Talent Acquisition

Talent Management

Workforce Planning

Performance Management

Compensation Management

Position Management

Time and Attendance

Learning and Development

Payroll Administration

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization