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What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Quote Contract and Proposal
Sales Management
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Jasper W.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Jul 2022
Oracle PeopleSoft-Best Software for Business!
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
When it comes to the robust functioning of oracle then, this software works systematically. You will love the diverse features that fulfill all the business requirements and make your work easy for the future. In addition, the software has proven to be the best for managing the audit system of employees and the company.
What is your favorite aspect of this product?
The best thing I have liked so far is the ability of this software to add various systems. You can easily manage and track the system of audit without being concerned about mistakes. This is very user-friendly software and allows easy access to various networks.
What do you dislike most about this product?
It is quite expensive and no intuitive background is present. The software needs highly qualified professionals for proper operational execution. Thus, this is not easy to install and set up in the system. Hence, the users will need proper guidelines for getting the best job done.
What recommendations would you give to someone considering this product?
This tool is highly suggested by professionals and it is easy to go with. You can get this one in the free version but there'll be some features missing and you have to get them in the premium one only.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Bencle M.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Best HRM and ERP Program!
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It is the best marketing and enterprise resourcing organization. This cloud-based program, which is used to handle a variety of business requirements, is built on employee data. It offers a basic user interface that everyone can utilize. You may search for an employee in PeopleSoft using numerous IDs and receive all of the data they kept while working for you.
What is your favorite aspect of this product?
So, at Oracle Peoplesoft CRM all the features work well together, allowing information to be transferred from one platform to another. Although several people are utilizing it and running reports at the same time, the system responds quickly.
What do you dislike most about this product?
PeopleSoft isn't easy to use unless it's drilled into your skull. So, every task on PeopleSoft is far too many steps and clicks to reach the final line. And you must know which buttons to push to get a certain effect. During an assignment, the buttons you need to touch the advance setting for negative through the next page are merely random numbers or characters.
What recommendations would you give to someone considering this product?
The best part of Oracle Peoplesoft CRM is that you just have to log in once, and then you may file an expense claim, search for a job, and request a vacation. The program is capable of handling any situation, thus, don’t wait further and grab it now!
Pros
- Helps Innovate
- Reliable
- Effective Service
- Saves Time
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Michael Stuart-In D.
- Role: Public Sector
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
Worthwhile for your work demands
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It's critical to keep the management system in order and to make sure that when adjustments are done within the framework, they're done as precisely as possible without damaging the organization. PeopleSoft Cloud Manager, which streamlines processes for data migration and management solutions, is available only to PeopleSoft deployments operating in Oracle Cloud.
What is your favorite aspect of this product?
We use it on a daily basis at work and find it to be quite straightforward and user-friendly. We use it for finance, payroll, human resources recruitment, and other tasks, and it helps us get tasks completed faster and with better outcomes. I enjoy how PeopleSoft allows you to search for employees by ID, Full Name, First Name, or Last Name. You may also check out the history of any employee with just one click.
What do you dislike most about this product?
Because this is such a large application, it always takes a long time to get new modules to operate properly. If you really need to cancel a planned post, you may have to delete them one by one if you're posting to numerous pages and this becomes our source of annoyance.
What recommendations would you give to someone considering this product?
It genuinely helps you save time when looking for your employee’s information. It may be used as a leading tool to improve a company's numerous areas. It gave me a lot better understanding of the openings and closers of projects, as well as the ability to track our organization’s financials, than I could have.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy