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Oracle

Oracle CPQ

Composite Score

7.3 /10

CX Score

7.7 /10

28 Reviews Write a Review

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What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

Filter By

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2025

2 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

82 Plan to Renew

12
Since last award

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

7% Negative

4% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Feature Ratings

Average 72

Visual Configuration

Rules Engine

Application Integration

Product and Service Configuration

Workflow & Approvals

Guided Selling

Reporting and Analytics

Catalog Management

Renewal Management

Mobile

Discounting Management

Vendor Capability Ratings

Average 75

Ease of Customization

Availability and Quality of Training

Quality of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Breadth of Features

Oracle CPQ Reviews

Stephen L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

The easiest tool to utilize

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ effectively addresses the lack of a formal quote-to-cash procedure at various businesses I've worked with. It is inefficient for an organization to be run by separate systems that handle things like bids, quotations, etc.

What is your favorite aspect of this product?

In our business, Oracle CPQ and Salesforce are linked. It is utilized to generate quotations by many of our important business units. It is used by sales professionals to set up quotations for possible orders. We also intended it to serve as a pricing hub; I like its ability to function as a pricing hub when a variety of apps use it. We could have improved the information model, the set of recommendations, and a lot of other elements.

What do you dislike most about this product?

The biggest loss to the product is a lack of training in capabilities. Although a review of new capability is used, utilization of that performance is allowed for self-discovery as well as try and error as our unique system demands. The user interface might use some additional enhancements, but so far I haven't seen any significant flaws with this software.

What recommendations would you give to someone considering this product?

At the interface level, it offers a thorough depiction of the parts in a pleasing and simple layout. Since it is an Oracle product, along with other factors, its cost is considerable, but it may still be purchased without a bigger risk of investment loss. Compared to Oracle Configurator, which we are abandoning, it is a vast improvement.

Pros

Caring
Client Friendly Policies
Acts with Integrity
Client's Interest First

Louis B.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Highly adaptable and powerful CPQ

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Since we started using Oracle CPQ we observed an incredible improvement in our revenue stream so that is why this has become more and more important for our company to boost our income and productivity. We may create complex sales quotes fast and correctly using Oracle CPQ. Oracle CPQ is adaptable and the most effective CPQ platform.

What is your favorite aspect of this product?

It automates the entire process after consolidating the necessary data, which includes configurations, pricing, discounts, bulk orders, and other factors. Oracle CPQ is dramatically reducing the time and cost we spend to quote. Through the speedier delivery of product or service suggestions, customized setups, and pricing, Oracle CPQ has enabled our business to shorten our sales cycle. The product has met our all expectations.

What do you dislike most about this product?

A daunting task of main setup and certain extensive customizations, and configurations may be present at the beginning that can't be done without IT assistance. But when it is used properly according to the support service guidelines, it seems to be very obvious and is simple to modify to our company needs.

What recommendations would you give to someone considering this product?

We are all aware that a shorter sales cycle, quicker contract closure, and a quick shift to the next prospect all contribute to a greater and more effective ROI. However, to accomplish these goals, you will need Oracle CPQ because it is the only CPQ platform that not only shortens the time but also the costs associated with quoting.

Pros

Helps Innovate
Trustworthy
Unique Features
Inspires Innovation

Kim C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Powerful toolset which is also easy to use.

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Data/Product Integration with Salesforce Approval management Customizations

What is your favorite aspect of this product?

Customization, Streamlined approvals

What do you dislike most about this product?

Formatting of Statement of work for quotes can be difficult to work with

What recommendations would you give to someone considering this product?

Its a great product, especially when used with Salesforce

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Oracle CPQ

What is Oracle CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Oracle CPQ Ratings

86 Likeliness to Recommend

2 Since last award

82 Plan to Renew

12 Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle CPQ Reviews

Stephen L.

The easiest tool to utilize

Likeliness to Recommend

Pros

Louis B.

Highly adaptable and powerful CPQ

Likeliness to Recommend

Pros

Kim C.

Powerful toolset which is also easy to use.

Likeliness to Recommend

Pros

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Feature Ratings

Visual Configuration

Rules Engine

Application Integration

Product and Service Configuration

Workflow & Approvals

Guided Selling

Reporting and Analytics

Catalog Management

Renewal Management

Mobile

Discounting Management

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Quality of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Breadth of Features