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Oracle

Oracle CPQ

Composite Score

7.3 /10

CX Score

7.7 /10

28 Reviews Write a Review

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What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

Filter By

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2025

2 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

82 Plan to Renew

12
Since last award

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

7% Negative

4% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Feature Ratings

Average 72

Visual Configuration

Rules Engine

Application Integration

Product and Service Configuration

Workflow & Approvals

Guided Selling

Reporting and Analytics

Catalog Management

Renewal Management

Mobile

Discounting Management

Vendor Capability Ratings

Average 75

Ease of Customization

Availability and Quality of Training

Quality of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Breadth of Features

Oracle CPQ Reviews

Nivethitha I.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use but time consumable

Likeliness to Recommend

6 /10

What differentiates Oracle CPQ from other similar products?

Improved margin

What is your favorite aspect of this product?

Does complex quoting

What do you dislike most about this product?

Requires a lot of time to sync which leaves work in pending

What recommendations would you give to someone considering this product?

To get a good margin and to calculate complex quote you can go for it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Wayne L.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Outlined Prices Setting Software

Likeliness to Recommend

10 /10

What differentiates Oracle CPQ from other similar products?

Oracle CPQ sets the appropriate costs or price for every service.

What is your favorite aspect of this product?

Oracle CPQ has collaborative price setting procedures.

What do you dislike most about this product?

Oracle CPQ has drastic order in setting prices.

What recommendations would you give to someone considering this product?

Oracle CPQ brings clarity that suits business sales.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Inspires Innovation

Paul C.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Best in class for processing queries

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

I've worked for a number of businesses without a proper quote-to-cash procedure, and this product completely fixes that problem. Oracle CPQ is efficient to run a company with various systems handling different tasks like proposals, bids, etc.

What is your favorite aspect of this product?

First, it makes us able to exchange data with Salesforce without interruption and be accessible through partner communities. We improved the information model, the set of guidelines, and a lot of other elements. A CPQ system that could create Routers and also boms as well as store and process all the models for both, for each item family, was one of our most important requirements and Oracle CPQ fulfilled these requirements.

What do you dislike most about this product?

We definitely would have preferred better product support. Currently, getting problems resolved requires a lot of follow-ups. Contrary to a number of other cloud solutions, Oracle CPQ Cloud does not include an interface that enables a user to update settings on a regular basis.

What recommendations would you give to someone considering this product?

The very best method for moving forward is Oracle CPQ. We need a better strategy and method if we want to increase the financial capacity of our company, which necessitates using advanced technology. This is where Oracle Order Management Cloud comes in so usefully so urge you to give it a try.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Oracle CPQ

What is Oracle CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Oracle CPQ Ratings

86 Likeliness to Recommend

2 Since last award

82 Plan to Renew

12 Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle CPQ Reviews

Nivethitha I.

Easy to use but time consumable

Likeliness to Recommend

Pros

Wayne L.

Outlined Prices Setting Software

Likeliness to Recommend

Pros

Paul C.

Best in class for processing queries

Likeliness to Recommend

Pros

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Since last award

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Feature Ratings

Visual Configuration

Rules Engine

Application Integration

Product and Service Configuration

Workflow & Approvals

Guided Selling

Reporting and Analytics

Catalog Management

Renewal Management

Mobile

Discounting Management

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Quality of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Breadth of Features