Oracle CPQ Logo
Oracle CPQ Logo
Oracle

Oracle CPQ

Composite Score
7.3 /10
CX Score
7.7 /10
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Category
Oracle CPQ
7.3 /10

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

82 Plan to Renew

12
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

7% Negative
4% Neutral
89% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Feature Ratings

Average 72

Visual Configuration

76

Rules Engine

75

Application Integration

75

Product and Service Configuration

75

Workflow & Approvals

74

Guided Selling

73

Reporting and Analytics

72

Catalog Management

71

Renewal Management

71

Mobile

70

Discounting Management

68

Vendor Capability Ratings

Average 75

Ease of Customization

81

Availability and Quality of Training

80

Quality of Features

78

Vendor Support

76

Business Value Created

76

Ease of Data Integration

75

Usability and Intuitiveness

72

Product Strategy and Rate of Improvement

72

Ease of IT Administration

71

Ease of Implementation

71

Breadth of Features

68

Oracle CPQ Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy integration and to simplified.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Megan B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Incredibly best CPQ platform

Likeliness to Recommend

9 /10

What differentiates Oracle CPQ from other similar products?

Our complicated goods are configured using Oracle CPQ, which also generates bids and orders. In favor of the brand-new cloud-based CPQ software, we replaced the outdated Oracle Configurator. Even though there are numerous advantages, the main one is our capacity to anticipate accurately and identify trends in the market and the behavior of goods and services.

What is your favorite aspect of this product?

Our enterprise chooses to expedite the full opportunity-to-quote-to-order process with Oracle Configure Price Quote (Oracle CPQ), including product selection, configuration, pricing, quoting, purchasing, and approval procedures. I like each aspect of Oracle CPQ. We generate and renew quotes, and agreements, renew them, edit them, copy them, manage prices, and discounts, manage approvals using workflows, issue alerts, create outputs, utilize reports, and use a variety of interfaces connecting to CRM, ERPS, integrators, etc. in our system.

What do you dislike most about this product?

Price is an issue, as it is with practically every Oracle product. Setting up rules and configurations might take time as well, depending on how complicated our items are. Our system's most challenging component is documented since we still utilize the original Document Designer, an antiquated tool that is difficult to use.

What recommendations would you give to someone considering this product?

I suggest it because of the aesthetic features of CPQ and the extensive customizability that provide an excellent user experience. For cost estimation, we utilize Oracle CPQ. All of our apps use CPQ, which is our pricing engine, to obtain the final list price. The pricing feature allows for varied price reductions based on different time commitments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Darlene L.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Service numerous environments at once

Likeliness to Recommend

8 /10

What differentiates Oracle CPQ from other similar products?

There aren't many products on the market that will provide the kind of tangible, quantifiable return on investment but the Oracle CPQ is capable of doing so. The best ever aspect is that it can serve numerous environments at once and is not dependent on ERP applications. To improve the efficiency of deal management and quoting procedures we only trust Oracle CPQ.

What is your favorite aspect of this product?

Oracle CPQ Platform is an amazing and interactive CPQ technology. We no longer need to spend time and money contacting product specialists to get advice on how to position a product for customers because every tool and feature we need is available within the toolbox of Oracle CPQ. When it comes to native connectors, the Oracle CPQ suite outperforms competitors.

What do you dislike most about this product?

Internet speed can occasionally cause problems with lost data and latency. If the Internet speed is slow the entire quoting process took a little too long to finish. Some new features are more effective than old ones but they need deep comprehension and if you don't have enough knowledge about their usage they will give an incomplete feel.

What recommendations would you give to someone considering this product?

A strong subscription selling basis will be provided by Oracle CPQ to its users. It guides its users through the entire process of developing a seamless subscription service because it was smartly designed to host, administer, maintain, and enhance complicated configurations and pricing. Any business looking for a robust CPQ platform should choose it with confidence.

Pros

  • Effective Service
  • Caring
  • Fair
  • Acts with Integrity

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