What is Omnilert?
Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnilert?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Single Sign-On (SSO)
Scheduled Messaging
Self-Service Contact Information Update
Location-Based Notification
Contact Information Encryption
Multi-Channel Mass Notification
Message Status Reporting
Voice Recorded Alerts
Distribution Lists
Weather Alert
Conference Call Support
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Customization
Business Value Created
Ease of Data Integration
Omnilert Reviews
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2020
Great Product and easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Excellent customer service.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shaun R.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2020
Great usability with simple-to-use tools
Likeliness to Recommend
What differentiates Omnilert from other similar products?
I don't have much experience with other similar products.
What is your favorite aspect of this product?
It's ease of use and scalability. Our organization currently scratches the surface of Omnilert's total capability, so it's satisfying to know that we can expand with Omnilert as our operation expands.
What do you dislike most about this product?
Nothing that I can recall.
What recommendations would you give to someone considering this product?
Speak to current users to help determine whether Omnilert is the right service for you.
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
