Omnilert Customer Reviews 2024

Omnilert

8.2 /10

25 Reviews Write a Review

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details

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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

9 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 89

Single Sign-On (SSO)

Scheduled Messaging

Self-Service Contact Information Update

Location-Based Notification

Contact Information Encryption

Multi-Channel Mass Notification

Voice Recorded Alerts

Message Status Reporting

Distribution Lists

Weather Alert

Conference Call Support

Vendor Capability Ratings

Average 87

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration

Omnilert Reviews

Role: Industry Specific Role
Industry: Government
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Excellent product for our emergency messaging!

Likeliness to Recommend

10 /10

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Omnilert is an effective and easy-to-use tool.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Essential to our emergency communication

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Omnilert

What is Omnilert?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Omnilert Ratings

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Omnilert?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Self-Service Contact Information Update Ability to allow individuals to update their contact information for notifications via self-service option.

Location-Based Notification Target alerts to specific regions or business locations.

Contact Information Encryption Contact information is encrypted.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Weather Alert Receive notifications from subscribed weather alert providers.

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Omnilert Reviews

Excellent product for our emergency messaging!

Likeliness to Recommend

Pros

Omnilert is an effective and easy-to-use tool.

Likeliness to Recommend

Pros

Essential to our emergency communication

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Single Sign-On (SSO)

Scheduled Messaging

Self-Service Contact Information Update

Location-Based Notification

Contact Information Encryption

Multi-Channel Mass Notification

Voice Recorded Alerts

Message Status Reporting

Distribution Lists

Weather Alert

Conference Call Support

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration