What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Efficient Service
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Nimble Reviews
Yevheniia B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
A competent and highly effective CRM option
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble has become the most valuable resource we have for keeping our email contacts and other platforms synchronized and streamlined.
What is your favorite aspect of this product?
Nimble is vital in our organization for connecting with customers, I love how easily contacts are imported into the CRM and how simple it is to integrate with other applications used on a daily basis. It has an easy to use user interface that is packed with features for email marketing, live chat, ad management, and more. The job Nimble does in storing data and providing visuals of our customers and the people we need to contact has been impeccable; we made a wise decision in acquiring this great CRM tool.
What do you dislike most about this product?
One of the very few things that are unfavorable when referring to Nimble is its price, it is a bit pricey, yes, but worth every penny invested. It could also have more marketing automation options, it would add great value to such an excellent product.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Honorat Anschaire Gildas N.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Incredible Product
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity