NCR VOYIX POS - Counterpoint Logo
NCR VOYIX POS - Counterpoint Logo
NCR Corporation

NCR VOYIX POS - Counterpoint

Composite Score
7.0 /10
CX Score
7.1 /10
Category
NCR VOYIX POS - Counterpoint
7.0 /10

What is NCR VOYIX POS - Counterpoint?

Run your business. Connect with customers. Sell anywhere. NCR VOYIX POS - Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.

Company Details


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Awards & Recognition

NCR VOYIX POS - Counterpoint won the following awards in the Retail POS category

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NCR VOYIX POS - Counterpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR VOYIX POS - Counterpoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR VOYIX POS - Counterpoint?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Effective Service
  • Caring
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 82

Sales Transactions

87

Cash Register Point of Purchase Devices

85

Employee Management

82

Customer Account Management

81

PCI and EMV Compatible

79

Online Integrations Web Store

79

Analytics and Reporting

78

Pricing Promotions

78

Loyalty Program

78

Inventory Control

75

Employee Mobile

74

Vendor Capability Ratings

Average 76

Vendor Support

79

Usability and Intuitiveness

79

Business Value Created

78

Availability and Quality of Training

77

Quality of Features

77

Ease of Implementation

76

Breadth of Features

76

Ease of Data Integration

75

Ease of IT Administration

75

Product Strategy and Rate of Improvement

75

Ease of Customization

71

NCR VOYIX POS - Counterpoint Reviews

Terrence A.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Ease of use but a little pricey. Great sales team

Likeliness to Recommend

8 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

Ease of use and functionality

What is your favorite aspect of this product?

The ability to add recipes to our receipts

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Negotiate a better price

Pros

  • Unique Features
  • Effective Service
  • Security Protects
  • Trustworthy
  • Role: Operations
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Simple with many features to drive business

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Caring

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