NCR VOYIX POS - Counterpoint Logo
NCR VOYIX POS - Counterpoint Logo
NCR Corporation

NCR VOYIX POS - Counterpoint

Composite Score
7.5 /10
CX Score
7.8 /10
Category
NCR VOYIX POS - Counterpoint
7.5 /10

What is NCR VOYIX POS - Counterpoint?

Run your business. Connect with customers. Sell anywhere. NCR VOYIX POS - Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.

Company Details


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NCR VOYIX POS - Counterpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR VOYIX POS - Counterpoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR VOYIX POS - Counterpoint?

2% Negative
10% Neutral
88% Positive

Pros

  • Enables Productivity
  • Reliable
  • Generous Negotitation
  • Security Protects

Feature Ratings

Average 86

POS

90

Inventory Management

90

Supplier Management

88

Sales Transactions

88

Promotions Management

87

Analytics and Reporting

87

Dashboard

86

E-Commerce Integration

83

Customer Loyalty Programs

81

Employee Mobile

81

Customer Relationship Management

80

Vendor Capability Ratings

Average 86

Ease of Customization

91

Breadth of Features

89

Ease of Implementation

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

87

Vendor Support

87

Product Strategy and Rate of Improvement

87

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

NCR VOYIX POS - Counterpoint Reviews

Chetan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

IT is a very fantastic product

Likeliness to Recommend

10 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

The ui ux is very greatful

What is your favorite aspect of this product?

The functionalitites are very favourite aspect

What do you dislike most about this product?

nothing , the produt is wonderful

What recommendations would you give to someone considering this product?

I will recommend it to everyone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, but quite pricey

Likeliness to Recommend

10 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

Its a good product, but pricey

What is your favorite aspect of this product?

THe simplicity of it.

What do you dislike most about this product?

The price is a big high, but worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos S.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, the initial integration goes smooth

Likeliness to Recommend

9 /10

What differentiates NCR VOYIX POS - Counterpoint from other similar products?

NCR is a much robust solution, data safety is crucial in this business, and will working with inventory our company can relay that the date is well kept by NCR

What is your favorite aspect of this product?

To me, the Inventory communication module is a plus...having the staff working while I get to see my live transactions is a very good tool.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

NCR is a very robust system, if you really want to control your BOH, then NCR POS is the way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features