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What is NCR VOYIX - Emerald?
NCR Emerald (previously Silver) is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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75 Likeliness to Recommend
95 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NCR VOYIX - Emerald?
Pros
- Helps Innovate
- Client Friendly Policies
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Mobile
PCI and EMV Compatible
Inventory Control
Customer Account Management
Loyalty Program
Employee Management
Cash Register Point of Purchase Devices
Analytics and Reporting
Pricing Promotions
Online Integrations Web Store
Sales Transactions
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Vendor Support
NCR VOYIX - Emerald Reviews
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted Apr 2020
Satisfied with product
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Client Friendly Policies
Cons
- Less Generous
- Under Delivered
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Kylie M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2020
A user-friendly product!
Likeliness to Recommend
What differentiates NCR VOYIX - Emerald from other similar products?
It is perfect for my small business. It is cost-effective & intuitive & user-friendly.
What is your favorite aspect of this product?
The 24/7/365 live support.
What do you dislike most about this product?
I like everything about this product; there is nothing I do not like.
What recommendations would you give to someone considering this product?
This system does everything from managing your employees to tracking sales, but you have to have an iPad.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2020
Wonderful customer service. Easy to use.
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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