NCR VOYIX - Emerald Logo
NCR VOYIX - Emerald Logo
NCR Corporation

NCR VOYIX - Emerald

6.9 /10
Category
NCR VOYIX - Emerald
6.9 /10

What is NCR VOYIX - Emerald?

NCR Emerald (previously Silver) is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.

Company Details


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Awards & Recognition

NCR VOYIX - Emerald won the following awards in the Retail POS category

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NCR VOYIX - Emerald Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NCR VOYIX - Emerald.

75 Likeliness to Recommend

95 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NCR VOYIX - Emerald?

0% Negative
8% Neutral
92% Positive

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate
  • Transparent

Feature Ratings

Average 82

Employee Mobile

90

PCI and EMV Compatible

87

Inventory Control

87

Customer Account Management

87

Loyalty Program

85

Employee Management

84

Cash Register Point of Purchase Devices

84

Analytics and Reporting

83

Pricing Promotions

78

Online Integrations Web Store

77

Sales Transactions

76

Vendor Capability Ratings

Average 80

Ease of Implementation

95

Quality of Features

95

Breadth of Features

92

Ease of IT Administration

92

Vendor Support

90

Usability and Intuitiveness

87

Availability and Quality of Training

84

Ease of Customization

81

Business Value Created

80

Product Strategy and Rate of Improvement

68

Ease of Data Integration

62

NCR VOYIX - Emerald Reviews

Aminna K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product!

Likeliness to Recommend

7 /10

What differentiates NCR VOYIX - Emerald from other similar products?

NCR was easy to guide the workers

What is your favorite aspect of this product?

It was easily adaptable for the workers to learn

What do you dislike most about this product?

Not often, but there were times where the system did not work.

What recommendations would you give to someone considering this product?

It will never hurt to learn how to use NCR and practice.

Pros

  • Performance Enhancing
  • Saves Time
  • Appreciates Incumbent Status
  • Helps Innovate

Christy T.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Agile & user intuitive. A partner to our succes

Likeliness to Recommend

8 /10

What differentiates NCR VOYIX - Emerald from other similar products?

Agile and professional support has been readily made available regardless of the complexity or timing of our issues. Additionally our ability to make more informed efficiency related decisions as well as those that positively affect profitability is a result of the comprehensive analytics and reporting that this product provides.

What is your favorite aspect of this product?

The peace of mind given as a result of the stability of the NCR Silver product is priceless to those organizations whose most profitable periods can allow for no downtime.

What do you dislike most about this product?

It would be very useful to have an online community of other business users to engage with. Sharing unique business scenarios and challenges would be invaluable to both NCR and their clients. Currently there isn't a visible means of doing this. The negativities of this product are few and far between.

What recommendations would you give to someone considering this product?

Consider your most valuable five functionality needs and compare this product to its competitors. Speak with other businesses in the same line of work who are already using the product about their integrations, data and Reporting experiences, Etc

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Prashant S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2023

An In-Depth Review of NCR Silver: Pros, Cons, and

Likeliness to Recommend

8 /10

What differentiates NCR VOYIX - Emerald from other similar products?

NCR Silver operates on a cloud-based platform, allowing businesses to access their data and manage operations from anywhere with an internet connection. This offers flexibility and convenience, enabling business owners to monitor and manage their business on the go.

What is your favorite aspect of this product?

NCR Silver is known for its responsive customer support team. Businesses using NCR Silver can reach out for assistance when encountering issues or needing guidance, and the support team is available to provide prompt solutions and guidance.

What do you dislike most about this product?

NCR Silver may have limitations when it comes to integrating with other software or third-party applications. This can be a disadvantage for businesses that rely on multiple tools and platforms, as it may hinder seamless data flow or efficient operations.

What recommendations would you give to someone considering this product?

NCR Silver supports multiple payment methods, including credit cards, mobile payments, and integrations with popular payment processors. This ensures that businesses can accept various payment types, providing convenience to customers and maximizing sales opportunities.

Pros

  • Helps Innovate
  • Effective Service
  • Acts with Integrity
  • Over Delivered

Cons

  • Less Inspiring
  • Security Frustrates