What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
7% Neutral
90% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Collaboration

89

Activity and Workflow Management

87

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

81

Telephony and Call Center Management

81

Sales Management

80

Quote Contract and Proposal

80

Mobile

80

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Customization

85

Quality of Features

84

Usability and Intuitiveness

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of IT Administration

79

Vendor Support

77

monday.com Reviews

Kory L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It was a helpful tool, but not enough to keep

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It can be used as an all-in-one tool, But only if the features/functionality work with your process.

What is your favorite aspect of this product?

The task management flow.

What do you dislike most about this product?

The User Interface.

What recommendations would you give to someone considering this product?

Always signup for the free trial and take time testing it out.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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