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monday.com
8.8 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Customization

84

Quality of Features

84

Ease of Implementation

83

Business Value Created

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

77

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Task Management

Score 8.9

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Customer Relationship Management - Midmarket

Score 8.9

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Product Management

Score 8.9

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Project Management - Enterprise

Score 8.8

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Objectives and Key Results

Score 8.8

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Lead Management

Score 8.8

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Real Estate Property Management

Score 8.4

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monday.com Reviews

Suman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

I absolutely love monday.com!

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The user-friendliness and customization are what really sets monday.com apart from other similar products. I also really appreciate the ability to add tasks to specific days.

What is your favorite aspect of this product?

My favorite aspect of monday.com is the user-friendliness. I also really appreciate how customizable it is.

What do you dislike most about this product?

I don't have anything that I dislike about monday.com. I absolutely love it!

What recommendations would you give to someone considering this product?

I would recommend monday.com to anyone who is looking for a user-friendly, customizable task management app.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Transparent

AHSAN H.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Easy to use and make availability for to communicate

What is your favorite aspect of this product?

HR, Sales and Marketing and Inventory tracking

What do you dislike most about this product?

Yet not found consistency

What recommendations would you give to someone considering this product?

HR relation ship

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sareena P.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

It just never disappoints you ever. Great tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday makes the automation of the workflows perform the best as compared to any similar tool, the integration feature makes it one of the best tools available in the market as it's very easy to integrate with thousands of apps and software.

What is your favorite aspect of this product?

I love the task management feature, as it's very easy to use straightforward with a great user experience. I have used many other tools but Monday.com performs the very best in every single aspect.

What do you dislike most about this product?

It's flawless, except for the newsfeed and notification being sent which are irrelevant to us.

What recommendations would you give to someone considering this product?

For any business, this tool is a must-have as it has everything you need to manage your leads, your tasks, assign tasks to one another, work as a team, manage resources and finances. This is one of the best tools I have ever used and my boss loves it too who is not much into technology but he prefers Monday over others.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

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