What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Customization

84

Quality of Features

84

Ease of Implementation

83

Business Value Created

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

Ease of IT Administration

79

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Elizabeth R.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Features are useful but not the best.

Likeliness to Recommend

7 /10

What differentiates monday.com from other similar products?

Monday fuels collaboration and provides live tracking of leads and prospects. It has a helpful tagging feature to alert teammates of any updates or tasks.

What is your favorite aspect of this product?

I appreciate the visuals of Monday and the charts it organizes prospects and contacts into.

What do you dislike most about this product?

It is difficult to integrate and sync contacts. You are also unable to track leads' responses to emails.- you must manually note this.

What recommendations would you give to someone considering this product?

Research your email marketing tools and make sure Monday.com connects properly, so you don't have to sync contacts or make notes twice.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

Bethany I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for sharing, modifying, and communicating

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Within my company, monday.com has become indispensable because of the ease with which it facilitates document storage, distribution, and collaboration. It has one of the most excellent interfaces of any tool and is accessible from any computer or mobile device. At the same time, it's nice to have the option to create backups, the ability to work together on documents and see who made what changes make this tool genuinely remarkable.

What is your favorite aspect of this product?

Everything about monday.com has been helpful, and I love it. I appreciate how effectively it functions on mobile devices and how easily I can create and manage to-do lists, take notes, export spreadsheets, and save all of my related papers in one convenient location. It's great that you can quickly share files in a conversation and get updates on any changes made to a document you've worked on.

What do you dislike most about this product?

Options for customization are limited. Almost everything will be formatted if you export a monday.com spreadsheet to Excel that has formulas applied to it.

What recommendations would you give to someone considering this product?

We hoped it would be all in terms of resiliency, data security, and teamwork facilitation, so we're glad we went with it. It's a versatile tool that can be used in a wide variety of settings and is well-suited to the needs of almost any business. It allows for more seamless collaboration by bringing disparate teams together on a unified platform where data can be safely saved and exported in several formats. Give it a shot; you won't be sorry.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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