In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Lead Management
Analytics and Reporting
Customer Service Management
Account and Contact Management
Marketing Management
Sales Management
Telephony and Call Center Management
Mobile
Quote Contract and Proposal
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.9
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Product Management
Score 8.9
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.8
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Objectives and Key Results
Score 8.4
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Real Estate Property Management
Score 8.4
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monday.com Reviews
Ryan S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Tool has lots of capabilities
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has a lot of cool features that help create a better process. It can be overwhelming at times if you don't know how to use them though and kinda tough learning them.
What is your favorite aspect of this product?
It's easy to follow and create flows for project
What do you dislike most about this product?
The training and implementation of it.
What recommendations would you give to someone considering this product?
It has a lot of tools that will benefit your team if you learn to use them effectively but can get messy if you don't.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Brandi A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Monday.com is a great collaboration tool.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com has an Apple desktop app. That is nice because there are not a lot for collaboration tools.
What is your favorite aspect of this product?
I like the project management features.
What do you dislike most about this product?
I don't remember anything that I didn't like about this product.
What recommendations would you give to someone considering this product?
I do recommend Monday.com to anyone.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Whitney R.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2023
Really wonderful CRM! Crazy amount of features
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com is HIGHLY customizable and easier to create from the ground up compared to similar products. It does take a while to get the hang of automations and how you want the platform to work for your business, but once you do it's invaluable.
What is your favorite aspect of this product?
My favorite aspect is the functionality. We've utilized this product which has now turned into the hub for our entire operation.
What do you dislike most about this product?
I think the mobile app could be more user friendly.
What recommendations would you give to someone considering this product?
I would recommend as much training as they can get from Monday's support team. I would also recommend asking other business owners how they use Monday.com, and doing some research on tutorials to see how others use the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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