What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Trustworthy
- Saves Time
- Performance Enhancing
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Workflow Management
Social Collaboration
ALM Integration
Feature Management
Backlog Management
User Needs Management
Idea Management
Release Planning
Visual Roadmap
Strategic Vision
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Task Management
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.9
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Customer Relationship Management - Small Business
Score 8.8
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Project Management - Enterprise
Score 8.8
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Lead Management
Score 8.8
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Objectives and Key Results
Score 8.4
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Real Estate Property Management
Score 8.4
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monday.com Reviews
Prince G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Dashboards for a High-Level View
Likeliness to Recommend
What differentiates monday.com from other similar products?
dashboards are great for managers. you can pull in data from many different boards to create one summary view. there are widgets for charts, numbers, and timelines.
What is your favorite aspect of this product?
it helps leadership see the big picture without having to look at every single task. a manager can have a dashboard that shows the workload of each person or the progress of all major projects.
What do you dislike most about this product?
the charts are a bit basic. they are not as powerful or customizable as a dedicated business intelligence tool like tableau. they are good for simple summaries but not for deep analysis.
What recommendations would you give to someone considering this product?
for getting a quick, visual overview of multiple projects, dashboards are very useful.
Pros
- Caring
- Over Delivered
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ankit S.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2025
Monday.com Overview and Review
Likeliness to Recommend
What differentiates monday.com from other similar products?
Work OS - which gives teams a highly visual and flexible way to build and customize workflows for any process.
What is your favorite aspect of this product?
Its visual and drag-and-drop flexibility, which makes it easy to customize workflows without needing technical skills.
What do you dislike most about this product?
Its pricing can get expensive as you scale and add more advanced features.
What recommendations would you give to someone considering this product?
When boards get heavy, the system can become noticeably less responsive. Something monday.com should address as a priority.
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Sergei G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Fantastic Product
Likeliness to Recommend
What differentiates monday.com from other similar products?
Templates are available for every department e.g in sales, product design etc
What is your favorite aspect of this product?
API is available for developers to use it in their custom apps
What do you dislike most about this product?
I haven't faced any challenge with this software
What recommendations would you give to someone considering this product?
It is ideal for project managers and agile development teams
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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