What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Product Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Transparent

Feature Ratings

Average 83

Product Management

87

Social Collaboration

85

Workflow Management

85

ALM Integration

85

Feature Management

84

User Needs Management

83

Idea Management

83

Backlog Management

82

Release Planning

82

Visual Roadmap

81

Strategic Vision

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

84

Quality of Features

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Availability and Quality of Training

81

Vendor Support

77

monday.com Reviews

James H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple to use and set up but expensive.

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

It handles people and task management in a very simple and easy way. The ability to quickly change statuses and manage items across multiple users with very little lagtime makes it the top provider of its service.

What is your favorite aspect of this product?

My favourite aspect of this product is its API. While this is a feature not typically used by everyday users, it has been a huge benefit for linking Monday to existing databases and other services.

What do you dislike most about this product?

I think the webhook management could be improved to better manage all the different webhooks you can create on a board. Better naming and clarification over what the webhook is and what it is doing and what URL it is connected to.

What recommendations would you give to someone considering this product?

I would strongly recommend testing out the product and how it can handle your projects and then look to integrate it with other products or services as it handles cross-data really well.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Martin D.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Extremely customizable software.

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com can design and build the tools they need to operate every area of their work on the open platform known as Work OS. Organizations can create or customize anything they need to enhance the way their business operates by mixing building blocks like apps and connectors.

What is your favorite aspect of this product?

Too numerous to list them all, it is challenging to see anything that is lacking, from the board diversity to the robotics and interfaces. The business continuously develops and introduces new features. They have an open idea site with a roadmap so that you can see what will happen next. The program is simple and intuitive to use, and if you want to master it, there are many resources available to assist you do so.

What do you dislike most about this product?

Sometimes it can be challenging to comprehend or create in the area of automation. For addition, there are times when I want something to happen but unable to locate the right phrasing in the system, or when I do discover what I believe to be the right wording, but it still does not work as intended.

What recommendations would you give to someone considering this product?

It's convenient to be able to make checklists or to-do lists inside of comments or threads and for others to mark them as accomplished. It resembles a social media app for business, only better. It provides a lot more. You can learn everything it has to offer by viewing a few short lessons because it is simple to use and uncomplicated.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wareen I.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A simple interface increases productivity

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Because of Monday's broad functionality and dynamic design, you may use a single application for different project management techniques. As a result, the tool becomes a bit more complicated, but this can be corrected over time. The best tool for monitoring tasks and results is Monday.com. It can be used for virtual and interactive work. Thanks to the device's workplace features, the entire group may collaborate efficiently on a single platform.

What is your favorite aspect of this product?

It's also convenient to be able to structure your project in phases. Monday is quite aesthetically appealing, especially when presenting to executives who regularly demand an overview of accomplishments. Its simplicity and convenience of setup allow the personnel to take ownership of their roles, albeit we may not be fully leveraging all of its advantages. It is straightforward to use, and understanding the system comes naturally and quickly.

What do you dislike most about this product?

The product's potential can be overwhelming, and the account manager's tour of the facility was extensive. Sometimes too big, too many team communications, and perhaps better-starting training. Using some capabilities for the first time can be challenging to comprehend. The version we're using doesn't permit giving boards more access. We would have to upgrade for something that should be included with everything.

What recommendations would you give to someone considering this product?

It was now simpler than ever to move between persons and activities simultaneously. It is accessible via a computer or mobile device. Automation guarantees that it proceeds fast. Our work is not failing and leading to the discovery of people. We advise you to avoid it. However, contact the staff if you run into issues.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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