Mixmax Customer Reviews 2024

Mixmax

8.7 /10

57 Reviews Write a Review

Claim Software

What is Mixmax?

Get more replies, book more meetings, and ensure nothing falls through the cracks.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Mixmax won the following awards in the Sales Engagement Platforms category

Filter By

3 Top Rated Capabilities

5 Top Rated Features

2023

5 Top Rated Capabilities

8 Top Rated Features

2022

Mixmax Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mixmax.

89 Likeliness to Recommend

2
Since last award

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mixmax?

3% Negative

4% Neutral

93% Positive

Pros

Enables Productivity
Saves Time
Respectful
Trustworthy

Feature Ratings

Average 84

E-Mail Integration

E-Mail Campaign Management

CRM Integration

Omnichannel Campaign Management

Workflow Automation

Internal Sales Collaboration

Sales Analytics

Pipeline Management

Conversation Coaching

Next-Best-Action Recommendations

Dialer Integration

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Breadth of Features

Mixmax Reviews

Christina H.

Role: Consultant
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use and integrations are great

Likeliness to Recommend

7 /10

What differentiates Mixmax from other similar products?

Integration with other software

What is your favorite aspect of this product?

Ease of use

What recommendations would you give to someone considering this product?

Properly onboard all users

Pros

Effective Service
Altruistic
Helps Innovate
Reliable

Cons

Commodity Features

Cian O.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Mixmax from other similar products?

Templates are better

What is your favorite aspect of this product?

Templates are easy to set up

What do you dislike most about this product?

Nothing, I love using it

What recommendations would you give to someone considering this product?

If you like having a library of templates to use then this is the product for you

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Josef L.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

I like that I can see if somebody has read my emai

Likeliness to Recommend

10 /10

What differentiates Mixmax from other similar products?

great basic free product, but would pay

What is your favorite aspect of this product?

cost and being able to track my emails

What do you dislike most about this product?

the integration disconnect to google without refreshing the browser

What recommendations would you give to someone considering this product?

improve integration with Gmail

Pros

Unique Features
Efficient Service
Respectful
Client Friendly Policies

Cons

Less Generous
Less Friendly Negotiation
Security Frustrates

Mixmax

What is Mixmax?

Company Details

Need Assistance?

Awards & Recognition

Mixmax Ratings

89 Likeliness to Recommend

2 Since last award

92 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Mixmax?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Conversation Coaching Recordings can be ingested from traditional telephony systems or services such as WebEx, Teams or Zoom.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Mixmax Reviews

Christina H.

Easy to use and integrations are great

Likeliness to Recommend

Pros

Cons

Cian O.

Easy to use

Likeliness to Recommend

Pros

Josef L.

I like that I can see if somebody has read my emai

Likeliness to Recommend

Pros

Cons

Most Popular Mixmax Comparisons

Salesloft

Outreach

HubSpot Sales Hub

Apollo.io

Salesforce Sales Cloud Enterprise

ActiveCampaign

2
Since last award

3
Since last award

2
Since last award

Feature Ratings

E-Mail Integration

E-Mail Campaign Management

CRM Integration

Omnichannel Campaign Management

Workflow Automation

Internal Sales Collaboration

Sales Analytics

Pipeline Management

Conversation Coaching

Next-Best-Action Recommendations

Dialer Integration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Breadth of Features