What is Mixmax?
Get more replies, book more meetings, and ensure nothing falls through the cracks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
92 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mixmax?
Pros
- Enables Productivity
- Saves Time
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Mail Integration
E-Mail Campaign Management
CRM Integration
Omnichannel Campaign Management
Workflow Automation
Internal Sales Collaboration
Sales Analytics
Pipeline Management
Conversation Coaching
Next-Best-Action Recommendations
Dialer Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Breadth of Features
Mixmax Reviews
Christina H.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use and integrations are great
Likeliness to Recommend
What differentiates Mixmax from other similar products?
Integration with other software
What is your favorite aspect of this product?
Ease of use
What recommendations would you give to someone considering this product?
Properly onboard all users
Pros
- Effective Service
- Altruistic
- Helps Innovate
- Reliable
Cons
- Commodity Features
Cian O.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Mixmax from other similar products?
Templates are better
What is your favorite aspect of this product?
Templates are easy to set up
What do you dislike most about this product?
Nothing, I love using it
What recommendations would you give to someone considering this product?
If you like having a library of templates to use then this is the product for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Josef L.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Jan 2024
I like that I can see if somebody has read my emai
Likeliness to Recommend
What differentiates Mixmax from other similar products?
great basic free product, but would pay
What is your favorite aspect of this product?
cost and being able to track my emails
What do you dislike most about this product?
the integration disconnect to google without refreshing the browser
What recommendations would you give to someone considering this product?
improve integration with Gmail
Pros
- Unique Features
- Efficient Service
- Respectful
- Client Friendly Policies
Cons
- Less Generous
- Less Friendly Negotiation
- Security Frustrates