What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Anjali T.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2022
"Awesome product for professionals"
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I saw the value of Teams when we were able to access any files, communicate with fellow teams, and so on. It provides you with the option of having a digital workspace. It also works great with Outlook.
What is your favorite aspect of this product?
What I appreciate best about teams is how easy it makes it for work teams to communicate, how simple it is to create meetings or spontaneous calls, and how easy it is to add members without having to make a lot of moves. Apart from the issue of communication, I like that work groups can be formed, each with their own communication channels and information shared via SharePoint; this substantially simplifies the organisation of work and the individuals responsible for completing certain tasks.
What do you dislike most about this product?
Sometimes, rather than improving the programme, updates make it worse by removing useful options or, in the worst-case scenario, removing basic options from use. While it is true that these options will be placed or fixed in future updates, it is quite annoying to start the day not knowing how to use teams because options have been moved or removed. Another thing I didn't like is that it uses too much RAM on some machines, making it hard to use, albeit I've only observed this on PCs with limited resources.
What recommendations would you give to someone considering this product?
I would recommend it because it is a really valuable tool for improving communication in work contexts, particularly in these times where virtuality has become a crucial aspect of business.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Daniella F.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2022
Put an end to communication gaps
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has all the favorable options ranging from scheduling the meetings, instant messaging, large-scale meetings, easy customization according to one’s own needs and requirements. Documents and media can be reliably shared without worries.
What is your favorite aspect of this product?
Microsoft Teams is very good in that it integrates with all other Microsoft 365 software. The team can be used as the main hub even without leaving the interface of the application. Remote and on-site staff can stay connected.
What do you dislike most about this product?
Some of the updates are not helpful. They only reduce its performance. It disturbs when on one random day, the option/feature one is familiar and habitual of disappears. Also, in some computers, the application consumes too much RAM.
What recommendations would you give to someone considering this product?
This is a very helpful application in work-related atmospheres. It is a good source of keeping the colleagues, partners connected to each other. Video conferences can be saved and can be looked at afterward, which is really a helpful feature. Great application to work with.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Isabelle C.
- Role: C-Level
- Industry: Apparel
- Involvement: End User of Application
Submitted Feb 2022
The most affordable video conferencing solutions
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
To be honest, Microsoft Teams is a lot like the other software providers for video conferencing solutions. However, it gets the edge with its affordable pricing for business plans, starting at $5 only. Also, the fact that chat and files are saved in one place, instead of a part in an email, a part in an a cloud instance and a part in a separate chat solutions, with Microsoft Teams, makes it really stands out from the crowd.
What is your favorite aspect of this product?
I really like the 1TB cloud storage. It allows me to store some important backups, and well as saving larges and larger files. Once, we also had a meeting with 250 persons around the world (limit is 300), with no lag whatsoever and this was really amazing.
What do you dislike most about this product?
The desktop installation take a lot of compute resources, even though I used it on a 6GB Ram PC and Core i7 processors. There should be a lighter and faster version in my opinion, as upgrading hardware for using this might not be cost effective.
What recommendations would you give to someone considering this product?
Listen, Microsoft Teams, from experience is one of the most reliable solutions when it comes to hosting professional business meetings online. I recommend without reservation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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