What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Paul G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2023
Reliable product with plenty of features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a very solid and reliably product. It also has the usual Microsoft feel so people who have grown up using Office etc will feel right at home using Teams.
What is your favorite aspect of this product?
There are plenty of features/enablers for collaboration.
What do you dislike most about this product?
There's not a great deal to dislike about the product. It does everything and more you need from a product like this. I suspect, but don't know, the licence costs could be the part to dislike the most.
What recommendations would you give to someone considering this product?
Consider whether you need a tool that has all the bells and whistles for what you need as a company or whether there are some cheaper ones out there which may also do the job. This is worth the money but only if you have the money.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Aritra D.
- Role: Consultant
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Good communicator with MS office integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its superb integration with various applications like MS office, JIRA, azure devops etc
What is your favorite aspect of this product?
creation of various groups and tagging feature so that msg reaches to correct person with proper highlights
What do you dislike most about this product?
unable to add multiple work email ids in one single TEAMS app
What recommendations would you give to someone considering this product?
A super easy chat platform with super effective integration of collaboration tools, simple awesome to use as well.
Pros
- Helps Innovate
- Trustworthy
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Kruthika T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2023
Seamless collaboration made easy.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is purpose-built to meet the demands of big companies and organizations. It stands out from other collaboration tools by providing top-notch security and compliance features. These include data encryption, multi-factor authentication, and adherence to industry standards like HIPAA and GDPR. This high level of enterprise-grade security makes it an ideal option for businesses that prioritize safeguarding their sensitive data and complying with strict regulations.
What is your favorite aspect of this product?
Microsoft Teams excels in integrating with automated jobs to post messages and notifications, a feature valued by users. By connecting with custom-built connectors or integrations, organizations can automate processes that trigger messages in Teams based on events. This ensures real-time updates on completed tasks, system statuses, or critical events, enhancing productivity and keeping everyone informed. By streamlining workflows and centralizing communication, Teams becomes an agile platform, allowing customized reminders, routine updates, and more, ultimately fostering a proactive and dynamic work culture. The seamless integration with auto
What do you dislike most about this product?
one highly regarded aspect of Microsoft Teams is the seamless call switching capability between mobile and laptop devices. This feature offers exceptional convenience, allowing users to effortlessly transition ongoing calls from their mobile app to their laptop and vice versa. When using Microsoft Teams on a mobile device and needing to switch to a larger screen for a more extended discussion or collaboration, users can seamlessly transfer the call to their laptop. The transition is smooth, without any interruptions, and the call's audio and video quality are consistently maintained.
What recommendations would you give to someone considering this product?
Considering Microsoft Teams for your collaboration needs? Here are some recommendations: First, assess your specific requirements, team size, and remote work needs to see if Teams fits well. Explore its seamless integration with Microsoft 365 and other apps you use. Test guest access if external collaboration is crucial. For large enterprises, review its security features. Check developer capabilities for custom solutions. Ensure compatibility with mobile and desktop devices. Utilize trial periods and seek feedback from current users. Don't forget training and support. Finally, evaluate costs and licensing to align with your budget and expect
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Less Performance Enhancing
- Slower Product Innovation
- Charges for Enhancements
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