What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jubin C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
variety of features and easy to use
What is your favorite aspect of this product?
easy to use,screen sharing and call recording options.
What do you dislike most about this product?
loading time
What recommendations would you give to someone considering this product?
go for it,its a fantastic product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Vishnu d.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best Platform to Interact an Collaborate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams seamlessly integrates with various organizations, earning trust over a decade as an essential tool for IT professionals. Its exceptional ease of use is a standout feature, allowing efficient management of tasks. Customizable options, profile management, and status settings enhance the user experience, making Microsoft Teams the ultimate application for collaborative success. With continuous enhancements and a user-friendly interface, Teams continues to evolve, meeting the dynamic needs of modern professionals.
What is your favorite aspect of this product?
Microsoft Teams is at the forefront of innovation, exemplified by the recent introduction of the Avatar feature. Trusting MS Teams is a given, thanks to its commitment to continuous improvement. Easily access all pertinent information for your Teams, ensuring a seamless experience. With a comprehensive suite of features, MS Teams consistently delivers the best user experience in the industry.
What do you dislike most about this product?
The primary challenge lies in the lack of seamless integration with Android phones, a notable drawback. Instances where call reflections on mobile phones are inconsistent. Moreover, occasional restrictions on customization make certain tasks more cumbersome. Addressing these issues would greatly enhance the overall user experience and usability of the application.
What recommendations would you give to someone considering this product?
I highly recommend Microsoft Teams for your communication and collaboration needs. The platform's simplicity ensures a user-friendly experience without unnecessary complexities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pascual G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Excellent for organizing virtual meetings!!!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration with Office 365 is one of its biggest advantages. Additionally, many third parties integrate into MS Teams so we can incorporate new complementary functionalities. Many clients also use MS Teams and this makes interaction with video conferencing easier. I think that MS Teams guarantees security mechanisms to safeguard information and by using SharePoint as a document repository, we ensure that we will not lose information. It can even be configured so that the documents have an expiration period and the storage space does not collapse.
What is your favorite aspect of this product?
I like MS Teams for its ability to use the entire screen for the video conference, and from the MAC I can enlarge the images that are shared with me and this is very useful particularly for me. Another important aspect is that I have visibility over the audio and video controls permanently, and in general, all the commands we need are visible and easy to access.
What do you dislike most about this product?
MS Teams may be a little slow to load initially, especially when we need to quickly enter a meeting but the application takes time to start. My coworkers often ask if we can see the screen they just shared or not. Some notification mechanisms, including sounds, may help solve this eventuality.
What recommendations would you give to someone considering this product?
MS Teams really is a robust and proven tool. If the bandwidth is adequate, and they have a good hardware architecture, MS Teams will generate very positive results. Additionally, if you already have Office 365, you will have many advantages of using MS Teams.
Pros
- Enables Productivity
- Effective Service
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
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