What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Kunal H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Excellent Product and Security
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its functionality and security features
What is your favorite aspect of this product?
Functionality and accessibility
What do you dislike most about this product?
Sometimes it lags
What recommendations would you give to someone considering this product?
To increase updates to make product more valuablable
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Sanket p.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
MS Teams made virtual conferencing simple.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
microsoft Teams is a secure and good video conferencing tool developed by microsoft,it comes with the faith of microsoft and trust of thousands of vendors. it has multiple features which makes it unique on any given day, we have integrated it with many third party apps and it worked really well.
What is your favorite aspect of this product?
Microsoft Teams is simple and very intuitive video conferencing tool, we can record the meetings and share it across on the different integrated enviroments. the quality of video and audio during the call gets maintain very well and we have experienced very positive response from clients as well. overall MS Team is a good fit for any sort of Org looking for a communication tool.
What do you dislike most about this product?
Ms teams behaves little oddly sometimes, sometimes it just does not show my current status, i manually have to set it. i have experienced some crashes during the meeting but i was not sure why this happend maybe because of the internet.
What recommendations would you give to someone considering this product?
Ms teams is a worth trying if you are looking for a perfect video conferencing tool. i would highly recommend this tool for medium to large org. small organization can opt for any other options available in the market because teams might be little expensive at the first place.
Pros
- Reliable
- Efficient Service
- Caring
- Fair
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Efficient and User-Friendly Collaboration Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless integration with Microsoft Office tools, particularly Microsoft Outlook, sets Teams apart. While other platforms offer commendable Outlook plug-ins, Teams distinguishes itself with a smooth and straightforward integration, benefiting from being developed by the same company. The backing of one of the world's leading software companies further ensures that Teams receives top-tier support, enhancing its overall reliability and user experience.
What is your favorite aspect of this product?
The close integration of Teams and Outlook simplifies the coordination of my calendar, meetings, video calls, and voice calls. I can't envision reverting to a time before Teams existed; it truly encompasses all the essential features for seamless collaboration with my teammates.
What do you dislike most about this product?
I believe there's room for improvement in the Search functionality. While it functions on a fundamental level, the current implementation lacks the effectiveness and convenience that would enhance the overall user experience. As someone who frequently revisits conversations, I rely on a more efficient search process. Although I can generally locate what I need, I express the desire for a more refined and polished Search feature.
What recommendations would you give to someone considering this product?
For businesses entrenched in the Microsoft ecosystem or heavily dependent on Office tools and collaborative teamwork, Teams emerges as an excellent solution. It proves particularly advantageous for companies with employees working remotely, offering reliability and significant utility for effective communication and collaboration.
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
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