What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Meghana V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Good and easy product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Good Quality and clarity
What is your favorite aspect of this product?
Video calling
What do you dislike most about this product?
No minimisation
What recommendations would you give to someone considering this product?
Good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashutosh S.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted May 2024
It's a fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The screen sharing is amazing and the video quality and the background of video is quite amazing
What is your favorite aspect of this product?
The screen sharing and video communication
What do you dislike most about this product?
While sharing the screen in Google Chrome tab. The middle tab of chrome we cannot open due to teams sharing options
What recommendations would you give to someone considering this product?
It's amazing good to use
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Denis W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Comprehensive Collaboration Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Wide Range of Features: Teams offers a comprehensive set of features including chat, video conferencing, file sharing, task management, and integration with third-party apps, making it a versatile platform for collaboration and productivity.
What is your favorite aspect of this product?
Scalability and Flexibility: Teams is suitable for teams of all sizes, from small businesses to large enterprises. It offers flexibility in terms of deployment options, allowing organizations to choose between cloud-based or on-premises installations.
What do you dislike most about this product?
Notification Overload: Teams can generate a lot of notifications, especially in larger teams or channels with high activity. While notifications are essential for staying updated, managing and customizing them to avoid notification overload can be challenging for some users.
What recommendations would you give to someone considering this product?
Provide training and support to help users familiarize themselves with Teams' features and capabilities. Microsoft offers extensive documentation, tutorials, and online training resources to help users get started.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity