What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Audio Controls
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Naveen K.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic product and easy to use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's features and customer's support differentiates Microsoft Teams from other similar products
What is your favorite aspect of this product?
It has very secure environment and easy to use.
What do you dislike most about this product?
There is nothing to dislike about this product.
What recommendations would you give to someone considering this product?
It has fantastic features and a very secure environment.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Michael F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted May 2024
Very great collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Broad features
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Crashes sometimes
What recommendations would you give to someone considering this product?
Just try it out
Pros
- Altruistic
- Appreciates Incumbent Status
- Reliable
- Trustworthy
- Role: Consultant
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2024
expensive but a must-have tool for business value
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Respectful
Cons
- Less Caring
- Security Frustrates
